A transformative journey: Global pharmaceutical leader applies human-centered design thinking to shape a next-gen internal audit vision
Today’s corporate trailblazers have to go beyond responding to change — they must anticipate and be ready for it, even be the change agents themselves. The chief audit executive of one of the largest global pharmaceutical companies headquartered in the UK saw her role in these terms when the company needed to redefine its internal structure and strategy to respond more effectively to market needs. The company’s target operating model created new regulatory, stakeholder and risk profiles, and its Global Head of Internal Audit was challenged with designing an internal audit strategic vision for the new landscape.
Our approach to innovation enables clients to come up with creative solutions to a myriad of business challenges. The workshops foster global collaboration with our clients and ecosystem partners, and leverage the creativity and expertise of our own cross-functional teams, as well as the client’s. It truly is a creative collaboration with tangible business results as the end product.
The next-gen internal audit framework helped our client concretize the vision that emerged from the design thinking session. It helped create a road map for transformation and led to specific projects to advance that vision forward.