Online Platform Navigates Multi-Regime Online Safety Compliance 3 min read Client Snapshot Profile A large, global, online platform. Situation 30+ concurrent compliance deadlines across multiple online safety laws and regulations demanded a coordinated approach to streamline efforts and minimize burden on product and legal teams. Work Performed Protiviti supported the creation of a single risk methodology, the development of a centralized requirement and control framework including 1000+ global laws and regulations, and a centralized process for drafting regulatory responses and reporting. Outcome/Benefits The client efficiently manages its compliance obligations with over 1000+ global requirements under complex laws and regulations by leveraging unified processes and tools. The challenge Roughly 75% of all Online Safety regulations have been introduced in the last five years. This pace has created compounding compliance demands for online platforms. This client faced 30+ impending deadlines across several distinct regulatory frameworks, each with overlapping but meaningfully different requirements. Managing compliance with these individual obligations as separate workstreams would have created duplicative effort, inconsistent outputs, and unsustainable demands on compliance, legal, product, and safety teams already operating under significant pressure.The solution Leveraging Artificial Intelligence accelerators, Protiviti streamlined overlapping laws and regulations by developing a consolidated inventory of summarized requirements and common controls, mapped to specific global obligations, allowing teams to utilize the tool to understand high level expectations and nuance, where needed. Protiviti also developed a unified risk assessment methodology which allowed teams to provide inputs once and they were used consistently across five concurrent risk assessments. The resultsProtiviti consolidated 1000+ global requirements into a unified requirement framework of 120 summarized requirements and 40 common controls. Using a consistent methodology, Protiviti completed five concurrent risk assessments, also utilizing the common control framework, and created an inventory of “approved language” to leverage in both risk assessments and regulator inquiries. The requirements, control inventory, and language inventory have been referenced in regulatory inquiries and audits and have saved an estimated 1000+ of hours of effort, which will be compounded as more regulations are passed and inquiries are received. A unified approach enabled five concurrent risk assessments, cutting duplication, aligning data, and embedding repeatable compliance into ongoing product development lifecycle. 1000 + Global requirements consolidated into a unified requirement framework 30 + Concurrent compliance deadlines 1000 + Work hours saved We recommend these resources Pro Document Consent Internal Audit Services We deliver world-class internal audit services, leveraging leading practices that we have helped define and shape for the profession. Innovation inspires and encourages. Technology and data enable and deliver insight and efficiency. Pro document folder security Regulatory Compliance Protiviti’s regulatory compliance team brings a blend of experience and fresh thinking through a unique mix of consulting talent combined with former industry professionals, including risk and technology executives, commercial and consumer lenders, compliance professionals, and financial regulators. Technology, Media & Telecommunications We work with technology, media and telecommunications organizations of all sizes and across all business lifecycle stages to achieve a strategic approach for the future. Topics Internal Audit and Corporate Governance Risk Management and Regulatory Compliance Industries Technology, Media and Telecommunications
