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Convenience Store Chain Strengthens Workday Controls from the Inside Out

To address compliance and control concerns, Protiviti assessed the client’s Workday environment, identifying security, process, and integration improvements that strengthened controls, reduced risk, and enhanced system performance.
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Client snapshot

Client

This company is a leading global convenience store chain headquartered in the U.S., with 85,000+ locations and over 130,000 employees.

 

The challenge

The client needed an independent Workday review to identify gaps, strengthen compliance, and establish a sound control environment.

 

Our approach

Reviewed Workday security, controls, and integrations, delivering targeted recommendations to strengthen compliance, streamline workflows, and improve system performance.

 

Impact

Improved Workday security, strengthened controls, reduced risk, and enhanced integration monitoring and management processes overall.

 
A comprehensive Workday assessment uncovered risks, strengthened controls, and improved integration oversight.

The challenge

As a wholly owned subsidiary of a global parent company with specific compliance requirements, the client wanted a clearer picture of how its Workday system was performing and whether it was meeting key compliance requirements. It needed an outside perspective to review different areas of the platform, spot any gaps, and help ensure everything was working as intended across the organization.

A comprehensive Workday assessment uncovered risks, strengthened controls, and improved integration oversight.

Our approach

Protiviti conducted a comprehensive review of the client’s Workday environment, assessing security and segregation of duties, key business processes, and integration architecture to understand how the system operated in practice. This included a detailed security and SoD assessment, a review of critical workflows, and both a walkthrough and deep dive into key integrations. Based on testing across these areas, the team identified key findings and delivered targeted recommendations to strengthen security, enhance workflows, and optimize integrations, which improved overall system performance, control, and compliance.

Impact

Following the assessment, the client gained clearer insight into its Workday security posture, identifying opportunities to reduce risk and strengthen controls. Enhancements were implemented to improve control effectiveness, while integration processes were validated and refined to support more reliable monitoring and management.

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Workday Consulting   Consumer Goods   Controls Advisory

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