Use of Automation and Advanced Technology for SOX Compliance is Trending Down, Finds New Protiviti Survey

Press Release

Remote work amidst COVID-19 environment further drives vital need for automation and technology adoption for compliance processes 

MENLO PARK, Calif., May 28, 2020: The eleventh annual Sarbanes-Oxley (SOX) Compliance Survey, conducted by global consulting firm Protiviti, identified that only 46 percent of audit teams have been utilizing advanced technologies to optimize compliance processes, a decrease from the previous year’s survey findings. The longstanding challenges associated with compliance with the Sarbanes-Oxley Act, such as the cost of compliance and reliance on time-consuming manual tasks, are being exacerbated by the COVID-19 pandemic, as finance and audit teams are required to perform audit tasks remotely. 

"The tasks associated with SOX compliance continue to be significant and time-consuming," said Brian Christensen, executive vice president and global leader of Protiviti's internal audit and financial advisory practice. "The pandemic brings added burdens to the SOX compliance process, and it will be important for companies to reassess any temporary changes in control design and operation to ensure they continue to be aligned with their risk appetite as the business environment begins to normalize." 

The new survey revealed that the number of hours devoted to the SOX compliance process continues to rise, despite regulatory requirements remaining the same year-on-year. Among companies that saw an increase in their SOX compliance hours, 67 percent reported the number of hours went up by more than 10 percent over the prior year, highlighting their lack of automation for simple functions. This finding can also be attributed to the increasingly more complex operations of modern companies. Yet SOX teams that rely solely on spreadsheet and word processing applications, or legacy GRC (governance, risk and compliance) systems to manage their control environments, spend extensive time dealing with version control issues, manually making individual control changes across a dozen or so documents and preparing status reports. 

While RPA (robotic process automation), GRC, data analytics and advanced technology tools would better enable SOX work to be performed more efficiently and effectively, many companies surveyed expressed reluctance about embracing centralized control testing and increasing their use of automation. However, companies are starting to take notice, with a quarter of those who do not currently utilize technology tools in their organization’s SOX compliance process responding that they plan to do so in the next fiscal year and nearly half (48 percent) responding that they plan to do so within two years. 

Among the survey respondents already leveraging technology in their organization's SOX compliance process, it is most frequently applied in testing the accounts payable process (48 percent), financial reporting process (43 percent) and account reconciliations process (43 percent). 

"The current pandemic is a vivid reminder of how important it is for audit leaders to be resilient, adapt to unexpected and disruptive events and ensure they can complete SOX compliance activities even when they are dispersed and working offsite,” said Chris Wright, a Protiviti managing director and leader of the firm’s Business Performance Improvement practice. "Now is the time to address longstanding industry resistance to using technology and automation that has been holding back the evolution of compliance teams for years.”

The Protiviti report, titled “SOX Compliance Amid a New Business Equilibrium,” is based on a survey of more than 700 audit, compliance and finance leaders and professionals at U.S. companies, representing a wide range of industries. The survey was conducted with support from AuditBoard, a leading cloud-based audit, risk and compliance software company, during the first quarter of 2020, based on the fiscal year 2019.

Protiviti and AuditBoard formed an alliance in 2019 to collaborate in providing organizations with a comprehensive solution of software, consulting and thought leadership for advancing their SOX and internal audit initiatives.

Survey Resources Available

The survey report, which contains a special section on strategies for conducting proper audits during the pandemic, is available for complimentary download here. Additionally, an infographic, a podcast featuring Christensen and videos that highlight key findings are also available on the site. A free 75-minute webinar will be conducted on June 4 at 10:00 a.m. with Christensen and guest speakers: Director of Audit Solutions Jason Sechrist, AuditBoard; Managing Director Terry Hartzog; Protiviti and Associate Director Kristen Kelly, Protiviti, to discuss implications for SOX compliance and internal audit functions amid COVID-19. To attend the webinar, please register here.

About Protiviti

Protiviti ( is a global consulting firm that delivers deep expertise, objective insights, a tailored approach, and unparalleled collaboration to help leaders confidently face the future. Protiviti and its independent and locally owned Member Firms provide clients with consulting and managed solutions in finance, technology, operations, data, digital, legal, governance, risk and internal audit through its network of more than 85 offices in over 25 countries.

Named to the 2022 Fortune 100 Best Companies to Work For® list, Protiviti has served more than 80 percent of Fortune 100 and nearly 80 percent of Fortune  500 companies. The firm also works with smaller, growing companies, including those looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 1948, Robert Half is a member of the S&P 500 index.

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Kathy Keller
Kathy Keller