Kim Bozzella

Kim is Protiviti’s Global Leader of Technology Consulting. She is responsible for the strategy, offerings, consulting delivery and external alliance partnerships for all of Protiviti's technology capabilities, including Security & Privacy, Business Application Solutions, Technology Strategy & Architecture, Enterprise Data & Analytics, Software Services, Emerging Technologies, Technology Risk & Resilience, and Cloud. Previously, Kim was the Financial Services Lead for the Technology Consulting solution. With over 30 years of experience in the financial services industry, information technology, and consulting, Kim has been at the forefront of the convergence of technology innovation, business management, and regulatory reform. 

Prior to Protiviti, she spent 14 years with UBS in several senior Chief Information Officer (CIO) positions including Global CIO of Corporate Technologies and most recently as Global Head of IT Risk Management. Kim was responsible for understanding the regulatory context surrounding the business, defining required controls, and driving the cultural mindset for compliance. In parallel, Kim had regional responsibility for the Technology group as CIO for Americas and sat on Intermediate Holding Company (IHC) governance boards. Prior, Kim spent 15 years at Andersen Consulting/Accenture where she rose to Partner in the Financial Services industry, aligned to both Capital Markets and Retail Banking clients with a focus on large scale technology implementations, merger execution, organization and solution design and reengineering. 

A passionate advocate for diversity and LGBTQ+ equality, Kim serves on the advisory board of Protiviti’s women in technology employee network group. She is also an executive sponsor for Protiviti’s involvement in external industry organizations such as SIFMA, the Women’s Bond Club (where Kim co-chairs the Technology Committee), and the WSTA. In 2021, Kim was named to Consulting magazine’s ‘Women Leaders in Technology’ list in the Excellence in Innovation category. 

MAJOR PROJECTS

• Corporate Technologies CIO – directed all global corporate functions including Finance, Risk, Operational Risk, Operations, Human Resources, Legal, Compliance, and Audit. Led change portfolio and investment governance and built 3-year architecture roadmaps to drive demand planning and simplification objectives. 
• Technology Risk Management (1LoD) – established and led a central Technology Risk Management organization, first line of defense function, reporting to CIO with a central controls office and governance. Delivered sustainable controls improvement, addressed key control gaps, and increased measurable risk rigor, culture and discipline. 
• Cost and Resource Management – created an integrated cost and resource management capability (global procurement, cost management, outsourcing/offshoring) in response to the global financial crisis, for an Investment Bank. Evaluated $6.5 billion budgets in partnership with business units for the purpose of identifying and delivering on cost savings opportunities. Built the global procurement function responsible for achieving significant yearly savings. 

AREAS OF EXPERTISE

• Technology Strategy 
• Technology Operations 
• Digital Transformation 
• Technology Risk Management 
• Technology Innovation 
• Workforce Optimization 
• Operational Resilience 

INDUSTRY EXPERTISE

• Banking 
• Capital Markets 
• Wealth Management 
• Insurance 
• FinTech 

EDUCATION

• B.S. – Industrial Engineering, Lehigh University

BOARDS

• Women’s Bond Club Board Member