Webinar CPE Credit FAQ How do I earn CPE credit? + Continuing professional education (CPE) credits are offered for live webinars only (on demand viewing does not provide CPE credit). To be eligible for CPE credit, you must meet the minimum viewing time and poll responses requirement.Presenters will launch a minimum of three poll questions per one hour of credit and participants must attend the full session and answer at least three polls to receive credit. I encountered technical difficulties during the live broadcast. Will I still earn CPE credit? + You may still qualify for CPE credit if you meet the minimum viewing time and poll requirements.Please note, however, that CPE credit for webinars must adhere to National Association of State Boards of Accountancy (NASBA) guidelines. We use live viewing time and poll response reporting to demonstrate that each participant has actively participated for the duration of a webinar.In consideration of these regulatory guidelines, we are unable to grant CPE credit when technical difficulties affect eligibility. You will not receive CPE credit if you did not meet the eligibility requirements even if technical issues contributed to ineligibility. If you encounter technical difficulties during a live webinar, please contact us in the Q&A box for assistance. I replied to the poll questions in the Q&A box. Will I still receive credit? + All poll responses must be submitted onscreen in the slide window of the console. Any responses submitted via the Q&A box or email will not be considered under any circumstances.If you encounter technical difficulties during a live webinar, please contact us in the Q&A box for assistance. I viewed the webinar with others. Will I still earn credit? + To qualify for CPE credit, each participant must be logged into the live webinar and complete the eligibility requirements for credit. Group viewing is not eligible. How do I know I have received credit? + Once you have met the criteria for credit, you will be able to navigate to the earn certification window on your screen and download your certificate. A copy of your certificate will also be emailed to the address you used when logging into the live webinar. I didn’t download my certificate onscreen. How do I access it? + A copy of your certificate will also be emailed to the address you used when logging into the live webinar. I have a question about my CPE certificate. How can I get assistance? + For questions regarding CPE certificates, please contact [email protected]. Response time may vary as each inquiry must be reviewed individually. How can I sign up for future webinars that offer CPE credit? + Navigate to www.protiviti.com/webinars and filter for “Continuing Education Credit.” Then, scroll down to the “Subscribe” button and enter your information. Once completed, you will be signed up to receive email notifications when new webinars that offer CPE credit are added to the calendar.Be sure you add “Protiviti Webinars” at [email protected] to your safe senders email list.
