Technology Business Management Cloud Observability and Optimization In today’s fast-moving cloud environments, visibility and control are essential. Protiviti is the expert in technology business management, empowering organizations with real-time observability across applications, infrastructure and networks– and enabling proactive performance monitoring, cost management and deployment health. Our offerings include Application Performance Monitoring, Network Performance Optimization and Intelligent Resource Management, helping teams resolve issues quickly, scale efficiently and maintain seamless connectivity. By embedding observability into DevOps and SRE practices, we accelerate stable deployments and enhance service reliability, ensuring your cloud ecosystem is both agile and resilient.As Technology Business Management (TBM) evolves and organizations face rising demands for cost transparency, AI-driven automation and sustainable IT practices, Protiviti helps you take control. Our Cloud FinOps services align finance, engineering and business teams to optimize cloud spend and improve accountability by integrating intelligent forecasting, chargeback models and real-time financial visibility. Our approach also embeds TBM principles into IT operations– linking cost data to business outcomes, automating financial processes and aligning sustainability goals with IT investments. Whether through FinOps, DevOps or SRE, we help clients future-proof their IT financial strategy and unlock measurable business value.With insights that support performance, cost management and deployment health, our approach to Technology Business Management enables teams to be proactive, not reactive. Whether it's FinOps, DevOps or SRE, we bring clarity and control to your cloud ecosystem. Optimize everything. Observe what matters. Cloud observability, performance and cost control Pro Briefcase Application Performance Monitoring Track app health in real time with metrics like latency, errors and user experience. Resolve issues fast using APM tools integrated with your delivery pipeline. Pro Building office Intelligent Resource Management Avoid waste and outages by right-sizing workloads. We optimize your infrastructure to scale efficiently and meet business needs across cloud environments. Pro Document Consent Network Performance Optimization Ensure seamless network connectivity by monitoring traffic, latency and errors. We help identify issues quickly and improve performance across your systems. Pro Document Files Cloud FinOps Optimize cloud costs with FinOps– gain visibility, control and efficiency by aligning finance, engineering and business for smarter decisions. DevOps Acceleration Embed observability in your CI/CD pipeline to enable faster, more stable deployments. We help automate releases and improve collaboration across teams. Site Reliability Engineering (SRE) Adopt SRE practices to boost uptime and reduce toil. We help you define SLOs, automate incident response and continually enhance service reliability. Real-time observability across cloud infrastructure and applications, proactive performance monitoring and cost optimization and seamless connectivity with network performance insights Our Approach Effective cloud operations rely on visibility, performance and control. Without observability, teams are left reacting to issues instead of preventing them. Protiviti’s Technology Business Management services provide the structure and insights needed to run resilient, efficient and cost-effective cloud environments with the observability you need for the optimization you require.We help organizations monitor critical application and infrastructure metrics, optimize resource usage and align operations with business priorities—from performance to FinOps and from deployments to SRE. Our teams bring deep technical expertise, intelligent tooling and automation to every engagement. We work side-by-side with your teams, embedding leading practices and enabling a culture of continuous improvement, so value doesn't stop when the project ends. Real-time observability across cloud infrastructure and applications, proactive performance monitoring and cost optimization and seamless connectivity with network performance insights Key partners We believe our partnerships play a key role in driving collective success for our customers. Therefore, we partner with the largest cloud service providers and use leading cloud tools to support your technology modernization journey. Our professionals are digitally native with extensive skills and experience and stay up to date in cloud technologies. Collectively, this combination of expertise and partnerships enables us to better understand your business challenges and provide integrated, holistic solutions that support your goals and deliver value through our complementary strengths. Leadership Will Thomas Will is a Managing Director currently leading Protiviti’s Cloud Optimize practice within the Global Enterprise Cloud segment and serves as the Global Microsoft Azure lead, collaboratively partnering with Microsoft across solution and account teams to participate in key ... Learn More Randy Armknecht Randy Armknecht is a Managing Director currently leading the Global Infrastructure, Cloud, and Security Engineering practice. He has over 20 years of experience and has spoken on cybersecurity, AI, and cloud computing at conferences and as a guest lecturer at multiple ... Learn More Featured insights BLOG How to Build Effective FinOps Capabilities in Cloud 7 min read Financial operations (FinOps) professionals around the world are generally unflappable, and they need to be. Moving finances to cloud, essentially transferring the spend from CapEx to OpEx, is proving to be a struggle. Organizations are seeing mixed... BLOG Enhancing Cloud Resilience: Key Patterns for Reliability and Continuity 6 min read Cloud infrastructure has emerged as a critical factor for driving business success. Ensuring cloud resilience isn’t just desirable, it’s essential as application downtime means lost revenue. A comprehensive approach to cloud resilience ensures that... BLOG Leverage the Cloud to Modernize Technology and Enable Business Goals 7 min read In today’s rapidly evolving business world, the lines between technology and business have blurred. Organizations need to modernize and transform their technology in order to successfully compete. CIOs play a critical role in transforming the world... Previous Article Pagination Next Article Unlock the full value and potential of your cloud Opt-in to receive expert insights on technology business management, Cloud Observability and Optimization and more.. Stay updated on strategies to turn your cloud operations into a key driver of business success. Subscribe for Cloud Insights Frequently Asked Questions What is Technology Business Management? + Technology Business Management (TBM) is a strategic framework that aligns IT spending with business goals. It provides visibility into cloud and technology investments, enabling organizations to optimize costs, improve performance and make data-driven decisions. By linking financial data to technical operations, TBM empowers businesses to drive value and accountability across IT and cloud environments. How does Protiviti support Technology Business Management in the cloud? + Protiviti supports Technology Business Management by delivering real-time observability, intelligent resource management and cloud FinOps services. We help organizations align engineering, finance and business functions to improve cloud cost control, deployment health and operational performance. Why is observability essential in Technology Business Management? + Observability is critical to Technology Business Management because it provides the insight needed to proactively manage application performance, network connectivity and resource utilization. Protiviti integrates observability tools into DevOps and site reliability engineering (SRE) practices to ensure agile, stable and cost-effective cloud operations. How does FinOps fit into a Technology Business Management strategy? + FinOps is a key component of Technology Business Management. It connects finance, engineering and business teams to enable real-time cost visibility, forecasting and accountability. Protiviti’s FinOps services optimize cloud spend and ensure that every dollar supports business outcomes. Can Technology Business Management help future-proof IT investments? + Technology Business Management helps future-proof IT investments by embedding financial and operational insights into decision-making. Protiviti enables organizations to adopt sustainable, scalable and cost-efficient practices that support long-term business growth in dynamic cloud environments.
