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  • Blog
    Cloud Oversight in Financial Services: Understanding Responsibility and Control
    As financial service and financial technology companies move critical infrastructure to the cloud, they have a shared responsibility with cloud service providers (CSPs) to safeguard sensitive information. Regulators are becoming more prescriptive in their oversight of cloud operations, revealing a gap between regulatory expectations and a frequent lack of clarity among CSPs and institutions about…
  • Blog
    Persevering and Prospering in the Time of COVID-19: Keep Accounts Receivable Turning
    One of the many reasons businesses are suffering during the COVID-19 pandemic is that their customers are challenged in managing their cashflow, resulting in reducing or delaying payments. In addition, the accounts receivable function is not an easy one to operate remotely; billing operations and collections/cash application teams may be slower than usual as employees work from home. For some…
  • Blog
    Getting to Resilient: Reimagining Crisis Management and Business Continuity Planning in a New Reality
    COVID-19 has exposed glaring deficiencies in business continuity and crisis management plans at organizations across all industries. And while executives and management today are focusing the lion’s share of their efforts on responding to the day-to-day upheaval caused by the virus, they should be preparing now for the possibility of a second wave that further disrupts business. In a recent…
  • Blog
    Beyond Business Continuity Management: Building Resilience for Extreme but Plausible Events in a Post-COVID-19 World
    The concept of an extreme but plausible event is a moving and expanding target. Over time, our thinking on what can be deemed implausible or improbable will continue to evolve. The magnitude of impact from real events will reshape our view of what today is considered extreme. It is true that organizations and their business continuity management (BCM) teams often contemplate scenarios that are…
  • Blog
    New Territory: Private Equity Firms Eye the 401K Market
    With  good reason, private equity (PE) firms are abuzz about the recent Information Letter from the U.S. Department of Labor (DOL), which permits PE firms to market PE funds as components of target date, target risk, or balanced funds. On June 3, the DOL issued an Information Letter under the Employee Retirement Income Security Act (ERISA). The letter concerns PE investments as components…
  • Blog
    Effective Third-Party Risk Management During COVID-19 and Beyond
    Organizations that rely on third parties to perform key services or deliver critical goods have had those relationships tested in 2020 as the COVID-19 pandemic caused critical vendors to become temporarily unavailable, change how they provide services, or forced them to go out of business altogether. Exports from China and other countries have been heavily impacted as factories were taken…
  • Blog
    COVID-19 Impacts on Accounting, Reporting and Internal Controls
    Recent guidance from the Division of Corporate Finance at the Securities and Exchange Commission (SEC), issued on June 23, 2020, reminds listed companies about their disclosure obligations in light of changes and challenges brought by COVID-19. This latest guidance builds on an earlier advisory, issued March 25, and provides the Commission’s additional views regarding operations, liquidity and…
  • Blog
    Automating Revenue — Healthcare Revenue Cycle Quick Wins Amid COVID-19
    If you were to walk into the administrative office of a typical healthcare provider’s revenue cycle department and observe core functions, chances are you would observe similarities between 2020 and 2005: a system inundated with static processes that rely heavily on manual intervention. Processes such as financial clearance, claim status checks, denial resolution and late charge entry all look…
  • Blog
    Fintechs and Regulatory Compliance — A Happily Ever After?
    Ask typical fintech employees what they find energizing in their field of work, and don’t be surprised by the answers: developing cool stuff, working on the go-live, or growing the business by identifying the ideal partners in the market. Ask the same fintech employee whether their heart beats faster when working on regulatory compliance-related projects, and you can expect a less enthusiastic…
  • Blog
    Healthcare Internal Audit During a Pandemic — Going From React to Rethink
    The past 20 years have presented three distinct crises that have had profound worldwide implications: the terrorist attacks of 9/11, the financial crisis of 2008, and now the global pandemic that is COVID-19. Each of these crises was considered unprecedented and presented real risks to our world, society and the economy. The benefit of living through unprecedented events is that the experience…
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