Results for Search Submit Filter by: Advanced Filter All results Solutions Industry People Client Story Insights/Blogs Filter Blog Amplify Customer Experience to Propel Next-Level Growth Customer experience (CX) plays a critical role in organizational success. Customers today are buying based on their experience with a company and whether a product or service aligns with their personal values, including access, inclusivity, sustainability and trust. Customer experience should play the starring role in decision-making and should be woven into technology initiatives. To… Blog It’s Time To Update Your Forecasting With a Next-Generation Mindset More CFOs are coming to recognize that as post-pandemic volatility mounts, leveraging opportunities to employ next-generation forecasting approaches has become the X factor that is elevating high-performing finance groups, and leading companies, above the pack. Next-generation capability differs from traditional forecasting in fundamental ways. With a traditional approach, the finance team… Blog Are Third Parties Pharmaceutical Companies’ Achilles’ Heel? For pharmaceutical and life science firms there has been nothing like the past 18 months. Faced with a 100-year pandemic that demanded unprecedented speeds in research and development while working under conditions that were unusual to say the least, these companies have had to collaborate with each other and with third parties as never before. And yet, even in these exceptional times, the… Blog Internal Auditors in the Spotlight as Trusted Advisers and Partners in Business Resilience Internal auditors are being challenged to do more than ever before, often in areas beyond the typical audit plan prepared each year. Stakeholders are looking for greater insight and knowledge into their organizations. Deft internal audit organizations have been able to engrain the importance of their role and reaffirm value. In November 2018, Protiviti published a white paper that was a call to… Blog Understand SBA Lending Risks Better to Reap the Rewards On August 5, 2021, the Office of the Comptroller of the Currency (OCC) released the “Small Business Administration Lending: Risk Management Principles” bulletin (OCC 2021-34). This guidance informs bankers and examiners of the critical components for ensuring a sound risk management system related to U.S. Small Business Administration (SBA) lending. In this blog post, we explore the risks and… Blog Will Portfolio Optimization Prove Quantum Advantage This Year? Finding a specific use case that proves quantum advantage will radically kickstart the quantum computing industry. While universal gate-based quantum computers with error correction are a few years away, annealers – quantum systems from D-Wave – are proving excellent at specific types of problems today, especially in a hybrid approach aided by classical computers.… Blog Succeeding With Data and Analytics: A Guide for Internal Audit Teams in the Manufacturing Industry Internal audit leaders at manufacturing and distribution (M&D) companies increasingly recognize the potential of bringing disparate data sources together to produce analytical insights that strengthen their practices. Outside of internal audit, M&D organizations are already applying analytics to production challenges like predictive maintenance of equipment or calibrating the supply… Blog Future of Transaction Monitoring: Chasing the Holy Grail The current and future state of suspicious activity monitoring and reporting is being transformed by technology and the use of data, analytics and robotics. In the latest episode of Protiviti's Risk Transformation podcast series, Mark Highton, Managing Director leading Protiviti’s Financial Crimes Consulting practice, interviews Vishal Ranjane, Head of Global AML Strategies, Solutions and… Blog On Risky Women Radio: Workplace Transformation and the Future of Audit As the host of a recent episode on Risky Women Radio, a podcast series, I had the pleasure to speak with Sophie Krynauw, Director of Transformation at Zurich Insurance company. Ms. Krynauw is responsible for designing Zurich’s future audit strategy, focusing on the interplay between customer outcomes and science-based methods, while balancing the need to digitalize and transform skills… Blog Achieve Diversity or Explain Yourself: SEC Adopts Nasdaq’s Board Diversity Rule On August 6, the U.S. Securities and Exchange Commission (SEC) approved Nasdaq’s proposal to hold companies listed on the exchange accountable for board diversity. The new Nasdaq Board Diversity Rule sets a baseline requirement for diverse board membership and specifies a consistent set of disclosures so stakeholders can evaluate the current board compositions of listed companies. Nasdaq… Load More