Results for Search Submit Filter by: Advanced Filter All results Solutions Industry Typelist People Client Story Insights/Blogs Filter Search Sort by RelevanceDate Order AscDesc Blog July 16, 2024 Put Privacy First To Build Trust and Elevate the Customer Experience This blog was originally posted on Forbes.com. Kim Bozzella is a member of the Forbes Technology Council. Here's a problem I often see: Most businesses recognize the significance of data privacy and identity management in safeguarding information, yet many overlook the relationship between privacy, identity management and customer experience. This connection is becoming increasingly important as… Newsletter July 10, 2024 Maximizing CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organization’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organization does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Blog July 1, 2024 Protiviti's Scott Laliberte: Regulation of AI and emerging tech should not stifle innovation “[Executives] need guidance, they want the protection, but they want the ability to be able to continue to innovate and innovate quickly, and that’s going to require a real balancing act to make sure that the government’s providing oversight, they’re providing guidance, they’re providing regulations, but they’re not stifling innovation.” "I think that the government is really going to say, “We’… Blog July 1, 2024 AIR's Jo Ann Barefoot on AI, automation and the future of financial regulation “If we look at the financial sector, it is changing as much as anything else around us in terms of technology, digitization, tokenization, all the trends that we’re living with, and it really matters. It’s an area where if it doesn’t work well, people get hurt.” “We can encourage development of AI assistants for the financial consumer who can help her pay her bills, do her budget, evaluate… Client Story July 19, 2024 Pacific Life Leverages Trust and Strong Partnerships to Achieve HR Transformation Discover how Pacific Life transformed their HR strategies, highlighting the pivotal role Protiviti played in driving success through trust and strategic partnership. Podcast July 23, 2024 Risky Women Podcast | Women in Risk Management: Challenges and Opportunities Dive into the world of women in risk management. In this Risky Women podcast, Jenny Wong & Gayle Lacey discuss risk management challenges & opportunities. Blog July 1, 2024 Manufacturers Can Build Resilience With AI-Powered Crisis Simulations What you need to know: In a world where unpredictability has become the norm, organizations are seeking innovative methods to ensure their teams are prepared for any crisis. Traditional training approaches fall short in simulating the complexity and unpredictability of real-world crises and are not tailored to the organization. This is where AI-powered crisis simulations come into play,… Blog June 27, 2024 Future-proofing business: How strategic and sustainable sourcing are converging to shape success The big picture: Sustainable sourcing practices are converging with strategic sourcing to become a fundamental component of business strategy. Between the lines: New and emerging regulatory requirements have intensified focus on a wider range of sourcing and supplier performance metrics. Reliability and resilience KPIs should be rounded out with metrics around diversity, social performance,… Client Story June 28, 2024 Global Financial Service Provider Prepares for New Sustainability Reporting Mandates A global financial service provider prepares for new mandates by advancing sustainability reporting efforts, ensuring compliance and ESG integration. News June 27, 2024 Protiviti Recognized as a Finalist of 2024 Compliance Microsoft Partner of the Year Menlo Park, Calif., June 27, 2024 — Global consulting firm Protiviti announced it has been named a finalist for the 2024 Compliance Microsoft Partner of the Year Award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.“One of our values at Protiviti is innovation… Load More