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Client Story

September 1, 2025
6 min read

University’s Budget Process Optimization Drives Agility and Effective Decision Making

Discover how a university enhanced Budget Process Optimization, reducing timelines and improving accuracy for strategic decision-making and fiscal accountability.
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Journey to the Microsoft Cloud: Global financial services institution modernizes and protects data assets with Microsoft 365
March 30, 2022
Faced with the technical, compliance and data security challenges of launching Microsoft 365 across their global enterprise, a large financial services and investment institution needed to successfully deploy Microsoft 365 to its 30,000 employees while ensuring governance, compliance and data security. Because of the size and complexity of their firm, the financial institution had concerns with meeting strict,…
A strategic co-sourcing partnership: Healthcare system chooses Protiviti as its trusted adviser in internal audit and compliance
February 23, 2022
Healthcare organizations are under growing pressure to meet compliance obligations, maintain profit margins, optimize the revenue cycle functions and reduce risk. Most risks in the healthcare industry are exacerbated by provider organizations performing a variety of services and having decentralized operations across multiple states — risks audit and compliance functions must address. Some organizations try to build…
Client story: Apparel company's 'Instagram project'
January 31, 2022
Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each day.That number has…
Business Resillience
January 24, 2022
Transparency and consequences are powerful direction elements. Transparency and consequences are powerful direction elements. Transparency and consequences are powerful direction elements. Transparency and consequences are powerful direction elements.
Strong, flexible identity and access management, built collaboratively
December 16, 2021
Solving complex identity and access management issues for an organization often requires finesse, collaboration and the ability to creatively meet the needs of all aspects of the business with a single solution. One global biopharmaceutical company discovered the power of collaboration as it worked to replace an existing access management implementation, harmonizing two distinct populations(enterprise and…
Global bank puts customer experience front and center as its engine for growth
November 24, 2021
In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti client — wanted more than…
Insurance giant seeks staff augmentation, gains new opportunities for growth
November 8, 2021
A global insurance company — like so many other businesses — had come to rely on a service provider in India for finance operations support. It had no plan to change that arrangement. Then COVID struck. One week before 2020’s first-quarter closing, the Indian government prohibited workers from leaving their homes. This ruling lasted for 21 days as the nation struggled to limit its COVID infection rate.
Managed care company doubles down on automation, unlocking exponential value and transformation potential
October 18, 2021
Organizations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as many of them are not…
Global Communications Company Deploys Next-Gen Tools to Manage Growing Audit Complexity and Advance Digital Maturity
October 12, 2021
As internal audit functions are challenged to adopt more agile methodologies and provide deeper and more strategic insights, often in real-time or near real-time, audit leaders are looking for enabling technology that will help them meet these new and growing demands.
A transformative journey: Global pharmaceutical leader applies human-centered design thinking to shape a next-gen internal audit vision
September 30, 2021
Today’s corporate trailblazers have to go beyond responding to change — they must anticipate and be ready for it, even be the change agents themselves. The chief audit executive of one of the largest global pharmaceutical companies headquartered in the UK saw her role in these terms when the company needed to redefine its internal structure and strategy to respond more effectively to market needs. The company’s…
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