People & Change Helping organisations align their business and people strategies to manage change, drive growth and create engaging employee experiences. Today, more than ever before, organisations need to view their people as competitive differentiators and treat them as strategic investments. Employees want to work for organisations that put the human experience at the center of all they do, and we believe that organisations that prioritise their people will outpace their competitors. Our team of adept people, HR, talent, and change advisory professionals specialise in aligning business and people strategies, enabling organisations to navigate change, foster expansion, and cultivate differentiated employee experiences. People & Change Services Our consulting experts provide solutions tailored to your organisation’s unique needs and industry in the following areas: Pro Building office Talent Advisory Attracting and retaining top talent in an optimal organisational structure to drive your business. Pro Briefcase HR Transformation Enhancing the people function by aligning the people strategy, process design, and technology solutions to optimise performance and better support the business. Pro Document Consent Employee Experience & Culture Elevating and enhancing your culture & employee experience to support greater attraction, retention and engagement. Pro Document Files Change Enablement Empowering organisations to define, manage, and solidify change, driving sustainable progress. Pro Document Stack Work & Rewards Driving organisational success by optimising the design and delivery of work and rewards strategy. Pro Digital Hightech HR Audit & Compliance Assessing the effectiveness of HR’s current policies, procedures, and systems. Leadership Fran Maxwell Fran Maxwell is the global lead of our People Advisory & Organisational Change Segment. Based in Phoenix, he brings to Protiviti more than 21 years of experience in human resources and change management consulting. Before joining Protiviti in 2021, Fran held ... Learn More Key partners Through our alliance partnerships, we connect innovative services and technology with consulting expertise to optimise key people and change processes and business performance initiatives. Featured insights WHITEPAPER Transforming the Enterprise: How to Guide an ERP Implementation to Success 23 min read ERP systems are the backbone of enterprise operations, supporting critical functions like finance, operations and HR. But they are more than that — modern, cloud-based ERP systems can be truly transformational to business, allowing it to work in ways... SURVEY 2025 Report on Top Risks 2 min read Read Protiviti's Top Risks Report 2025 covering executives' views on emerging risks related to AI, cyber threats, talent management, and economic shifts. SURVEY When GENERATIONS meet: Tell us how AI is transforming your multigenerational workforce 4 min read This latest report marks the second annual publication in this ongoing research initiative and offers practical guidance for leaders on how to maximise productivity by leveraging the strengths of multigenerational teams, particularly in meetings.... BLOG The Art (and Science) of Revamping Rewards Strategies 6 min read What’s new: HR leaders are having to rethink and relearn traditional rewards strategies in response to the growing need to vary, customize and recalibrate rewards packages. The big picture: The design and delivery of rewards packages have grown... NEWSLETTER 21st-Century Board Oversight of Talent 4 min read Acute talent shortages across numerous industries underscore the risks emanating from outdated, reactionary approaches to managing people, succession and culture. The question arises, what is the board’s role in forging a 21st-century approach to... WHITEPAPER Motivating the Multigenerational Workforce of 2030 24 min read Any predictions made before 2020 about the future of work have changed with COVID-19, inflation and social movements of the past two years. The workforce of 2030 looks very different than once expected. Prior to 2020, the U.S. labor force included... RESEARCH GUIDE Sustainability: Frequently Asked Questions 86 min read The subject of sustainability continues to evolve and present challenges and opportunities for businesses. Protiviti has created a guide of frequently asked questions to provide helpful insight to help businesses navigate sustainability matters.... Previous Article Pagination Next Article Featured client stories Employee Plan Engagement Soars After Community College Modernises Payroll and Retirement Systems 4 min read Community college transformed payroll and benefits, boosting engagement and savings. Health plan usage rose 30%, retirement up 25%. Telecom Leader Sets New Standard as Top Employer with Innovative Pay and Job Structures 5 min read Telecom leader innovates pay structures for next-gen growth, setting new standards with a unified job architecture and base pay framework to attract top talent. Pacific Life Leverages Trust and Strong Partnerships to Achieve HR Transformation 5 min read Discover how Pacific Life transformed their HR strategies, highlighting the pivotal role Protiviti played in driving success through trust and strategic partnership. Regional bank achieves national growth by diligently championing change 5 min read A regional bank envisioned growing into a national financial institution – and put customer satisfaction at the heart of their growth strategy. Their customer-centric philosophy would demand deep transformation in all aspects of operations.... Previous Article Pagination Next Article Frequently Asked Questions What is People & Change consulting? + People and Change consulting refers to a specialised area of management consulting that focuses on helping organisations navigate transformation by aligning people/talent/skills, culture and organisational structures with strategic goals. At Protiviti, this includes developing, designing and implementing optimised HR (or People functions), often enhanced by AI and emerging technologies. What is the importance of aligning business and people strategies? + Aligning business and people strategies ensures the workforce is equipped to deliver on strategic goals. It's foundational to effective people and change initiatives—and increasingly critical in today’s AI-driven landscape, where the right skills are key to staying competitive. This alignment empowers HR as a strategic partner, driving innovation, agility and efficiency. With a global talent shortage ahead, organisations that proactively align talent strategies will be better positioned to attract, retain and develop the capabilities needed to thrive. What role does leadership play in driving change? + Leadership plays a pivotal role in people and change initiatives by setting the vision, communicating strategic objectives clearly, leading by example and fostering a culture that supports innovation and adapts to new ways of working. How does employee experience impact business performance? + A strong employee experience drives engagement, productivity and retention—directly impacting business outcomes. People and change initiatives help design experiences that align workforce needs with business goals, creating lasting value for both employees and the organisation. What are key elements of a successful employee experience strategy? + A successful employee experience strategy considers the full employee journey—from onboarding to career development—while embedding purpose, feedback and personalisation. People and change teams help organisations craft strategies that meet evolving workforce expectations and support transformational growth. How can organisations improve the employee experience during transformation? + During times of change, employees need clarity, support and meaningful connection to the organisation’s mission. People and change efforts ensure experience strategies are rooted in empathy, backed by data and aligned with broader transformation goals to reduce disruption and build trust.
