Digital Transformation

Bringing innovative thinking to help companies thrive in a connected world.

Digital Transformation

Being a digital business signifies a way of thinking about business – it’s a mindset, it’s agility, it’s continued innovation; it represents adaptation in the face of change and ability to respond to customers’ increased desire for dynamic products and services.

Protiviti helps organisations think digital-first – from digital strategy and innovation to solutions and services across marketing, sales and customer success, we help clients redefine how they reach and engage customers, innovate business models, create digital products and channels, and orchestrate the skills and agility required to unlock growth and compete in today’s marketplace.

Digital Transformation

Our Digital Transformation services

We partner with you to drive profitable growth at the nexus of human-centered digital connections and enterprise operational change.

Digital Strategy

Unleash the art of the possible through new business models and growth strategies facilitated by automation and digital agility. We couple technology and business operations expertise with deep customer and data knowledge to help you intelligently architect for growth.

 

Business Innovation

Evolving and sustaining versality through the art of right-brained imaginative thinking can be challenging to master. We help you establish and nurture innovation mindsets and operational rhythms through targeted experiments and end to end programs.

 

Digital Product Optimisation

Building on customer research and data-driven decisions, we design and power customer centric experiences using technology. From planning and design to prototyping and proof of concept, testing, and product management, we help you grow and scale your business.

 

Accelerate Marketing & Sales

Break the silos that slow business. We help you find a new dexterity from a sales, service, and marketing triad, and build strong understandings of customer behavior that rapidly translate into insights, conversion and loyalty.

 

Insights & Performance Measurement

Data tells us what people did and when and is central to every organisation. We help you uncover and connect insight critical for business decisions and operational enablement at the speed needed to compete in today’s marketplace.

 

Digital Technologies

We connect customer and employee experiences across platforms, channels and operations to harness the power of data and innovative technologies to orchestrate frictionless experiences in the cloud.

 
Our approach

Our approach


We approach every engagement with the vision of a start-up Founder, the precision of a watchmaker, the collaboration of a trusted advisor and the creativity of an artist, orchestrating at the intersection of strategy, design, technology, and assurance.

We use human-centered design and strategies to stay rooted in purpose, while elevating experiences past the point of simple utility to create lasting relationships and loyalty.

Our approach is grounded in empathy for understanding and agile thinking for rapid action and focus on those you serve.

Our approach

Leadership

Joan Smith
Joan Smith is a Managing Director and leader of Protiviti Digital, which includes strategy, transformation, customer experience, creative and technology. Joan has 20+ years of applied experience across both the digital and customer landscape, guiding CMO’s and Digital ...
Jonathan Wyatt
Jonathan Wyatt is a Managing Director in London and is responsible for our operations in Europe.  Jonathan and has almost 30 years’ experience in Technology & Business consulting, helping organisation transform, embrace the latest technologies, whilst managing ...

Our partners


We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Our primary partners include:

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