Insurance Hero_GBL

Faced with unprecedented disruption and cost pressure, insurance companies are navigating the challenges of meeting customer service expectations at competitive rates while offering innovative products and personalised distribution channels to remain relevant. Insurance companies are also dealing with questions about labor issues and the future of work, sustainability requisites, and broader economic factors like increasing interest rates and inflation. For an industry in which many participants have historically lagged in modernising operating models and systems, the time for change is now. Winners will leverage emerging technology and a diverse, agile, highly skilled workforce to gain customer loyalty and market share while protecting profitability.

Protiviti helps insurers to be more effective and efficient in a way that is risk-sensitive, regulatory compliant, well-controlled, and enabled by leading technologies.

Our firm is widely recognised for delivering practical solutions to insurance organisations that embody the five characteristics needed to succeed in the face of disruption: human, flexible, intelligent, innovative, modular. We have assembled integrated teams of technology and process advisors with the skill to help executives develop innovative solutions to confidently face emerging challenges and identify opportunities for structural transformation that align with your core values to ensure sustained future growth.

Together with Robert Half, the world's first and largest specialised talent solutions firm, Protiviti offers the unrivaled combination of consulting expertise with Robert Half’s deep pool of highly skilled and experienced professionals to solve your business challenges using our unique, flexible delivery models.

Insurance Hero_GBL


Thomas Luick
Tom is a Managing Director with more than 23 years of experience helping clients in the insurance and banking industries solve technology, compliance, and risk management challenges. Tom is a member of our Technology Consulting Solution leadership team, a DEI champion ...
Luca Medizza
Luca Medizza è Managing Director presso l’ufficio di Milano ed è responsabile dell’area compliance per l’industry Financial Services. Con oltre 22 anni di esperienza, prima di entrare a far parte di Protiviti ha iniziato la sua esperienza professionale in Arthur ...