Digital Experience

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Digital & CX

Perspectives from our diverse team of makers, strategists, and technologists with insights to help you ignite innovation, create connected experiences, automate processes, and drive business growth in today’s fast-moving market.

Digital & CX

Global execs say CX is crucial to success but most still struggle to optimize its performance

When it comes to the overall customer experience, global business leaders seem confident they’re getting it mostly right, but their responses also reveal areas for improvement, particularly around their company’s ability to optimise it effectively, according to the findings of Protiviti-Oxford’s Global Executive Outlook on the Customer Experience.

The Customer Experience by VISION by Protiviti

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