Retail

Improving long-term resiliency and your ability to adapt

Retail

Retail innovation and transformation has become the imperative for companies that want to remain relevant and competitive. Customer expectations and behaviors are driving incredible change across the retail sector. From the growth of ecommerce to an increased focus on omnichannel, environmental, social and governance (ESG) issues and the supply chain ecosystem, retail organisations face a vast amount of challenges and opportunities.

Protiviti helps retail organisations build supply chain resiliency, utilise data analytics to achieve market intelligence, and implement technology solutions and skillsets required for the adoption of new digital technologies — all while helping to meet growing customer and investor expectations around sustainability and social responsibility.

 

 

Retail

Challenges and Opportunities

Retailers can adapt their operations, technology, and people to continuously anticipate and meet customer, shareholder, and regulatory demands in this changing world. At Protiviti, our retail industry experts focus on providing you with greater control over your business so that you can innovate and grow profitably.

Build resiliency. Leverage data analytics. Implement technology solutions.

Retailers


We help retailers including apparel and speciality, food, beverage and tobacco, restaurants and food service, and home furnishings sectors reach customers where they are through business transformation efforts focused on evolving customer needs. We work with retailers to implement tools and technologies, mitigate risk from loyalty programs and payments, and to offer a personalised customer experience.


Build resiliency. Leverage data analytics. Implement technology solutions.

WHITEPAPER

Clean Money is a Click Away: The Money Laundering Risks of E-Commerce

Clean Money is a Click Away: The Money Laundering Risks of E-Commerce

The global e-commerce market is projected to approach $5 trillion in sales in 2021[1] — pretty impressive for an industry that only came into existence in 1991 when the internet was opened for commercial use. With brick-and-mortar stores shuttered...
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WHITEPAPER

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Global Finance Trends Survey: Retail and Consumer Packaged Goods

Finance leaders in the retail and consumer packaged goods (CPG) industry have been leading their organisations’ efforts to manage and adapt to challenges produced by the global pandemic. Many of these persistent pandemic-related challenges will...
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NEWSLETTER

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10 ESG Reporting Questions Directors Should Consider

Environmental, social and governance (ESG) reporting has come into its own as a discipline, with most public companies now issuing sustainability reports. What’s the board’s role in ensuring these reports are responsive to investors’ needs?
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Client story: Apparel company's 'Instagram project'

Client story: Apparel company's 'Instagram project'

Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentiments Businesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the...
Inclusion, diversity and shared values: How Protiviti helped Goodwill build an award-winning Microsoft intranet to advance its mission to those with diverse needs

Inclusion, diversity and shared values: How Protiviti helped Goodwill build an award-winning Microsoft intranet to advance its mission to those with diverse needs

According to the 2018 Census Bureau, 12.8% of the U.S. population has some type of disability. Included in that statistic are those who have impairments that impact accessibility of online websites, applications and documents. These...
U.S retailer launches global supply chain capability in record time

U.S retailer launches global supply chain capability in record time

The Big Ask Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new...
Protiviti Global Chocolatier Adopts Privacy Technology

Global Chocolatier Adopts Privacy Technology to Prevent Data Exposure

Data privacy has become a strategic priority as companies adapt to comply with rapidly proliferating data privacy laws. Recent years have seen the adoption of the European Union’s General Data Protection Regulation (GDPR), the more recent California...

Leadership

Carol Raimo
Carol is Protiviti's Global Consumer Products and Services Industry Lead. She is responsible for setting Protiviti’s strategy to provide industry specific solutions to our clients as they transform their business. Strategic areas of focus include e commerce, omnichannel ...
Anneke Wieling
Anneke is the Practice Lead for Protiviti’s European Business Performance Improvement practice and the Amsterdam office. She joined Protiviti in in January 2006. Previously she worked in the advisory practice of KPMG. In addition to her consulting experience, Anneke has ...
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