Operations Consulting We use industry best practices and leading technology to create tailored solutions for your organisation Protiviti’s Supply Chain and Operations Consulting experts work closely with key stakeholders to integrate industry best practices and tailor business solutions to help:Reduce operating costsIncrease productivity and service, and Reduce the capital required to support business goals and objectivesWe work with leading technology providers to bring your organisation the best solution to fit your individual needs. Operations Consulting Our Operations consulting experts provide operational solutions tailored to your organisation’s unique needs to enhance the value of your business. Pro Briefcase Supply Chain Operations & Performance At Protiviti, we help organisations envision and run supply chain networks that drive change, align with their strategies, and make a positive impact on society. The supply chain of the future is a complete reimagining of how we've done things in the past. Pro Building office Supply Chain Innovation Protiviti’s supply chain consulting experts work closely with key stakeholders to integrate industry best practices and tailored business solutions to meet the organisation’s needs. Pro Document Consent Sourcing & Procurement Transformation Successful sourcing and procurement must address today’s needs with the foresight to plan for tomorrow’s challenges and opportunities. Our team excels at helping organisations understand current opportunities while looking ahead to understand what is coming next. Pro Document Files Sustainable Operations We help our clients to identify and address sustainability risks embedded within their operational footprint and value chains, thereby positioning them competitively into the future. Effectively and efficiently respond to ever-changing business landscape Our offerings Intelligent Warehouse and Distribution: Design and implement automation and robotics into your supply chain processes. Increasing customer demands, supply chain disruptions, and changing marketplaces require organisations to act quickly while maintaining cost competitiveness.Always on Field Services: Manage costs and ensure proactive field servicing by leveraging machine learning, AI, and IoT. Timely installation, maintenance, and service of your equipment without negatively affecting your organisation with Always on Field Services. Utilising this technology, Protiviti helps organisationsSupplier Risk Management: Build deep supply chain resilience capabilities by focusing on your greatest risk —vendor risk exposure. Our experts in vendor risk management help organisations manage and monitor potential supply and distribution disruptions.Quality: Develop processes to identify and manage quality risks, using technology to identify, track, and resolve quality issues. Preventing defects from reaching your customers is critical to maintaining both profitability and customer satisfaction.Agile Factories: Put into place flexible systems and processes that allow for real-time reactions to changes and shocks to the marketplace. Market environments can change quickly and impacts in one part of the supply chain can reverberate across the whole. Effectively and efficiently respond to ever-changing business landscape Risks of people, processes, and technology in relation to day-to-day business operations has become increasingly complex Our approach Managing the inherent risks of people, processes, and technology in relation to day-to-day business operations has become increasingly complex. Overly manual, reactive, and siloed operational methodologies of old are unsustainable and cannot continue. Our Operations Consulting teams implement operational risk capabilities that are agile and flexible to respond to the ever-changing environment. Leadership David Petrucci David has 30 years of operational improvement and innovation experience working across industry, technology and consulting organisations. His specialty is developing new business and organisational models enabled by the intersection of business & technology. ... Learn More Scott Bolderson Scott leads the Business Performance Improvement solution in the UK. Prior to this Scott was a part of the Protiviti Technology Consulting solution and spent over 15 years helping to grow this solution. Scott joined the firm in 2004 to help launch the UK business, ... Learn More Featured insights BLOG New Thinking for CFOs on Strategic Sourcing CFOs need to support efforts by their procurement groups to design and execute a modern approach to strategic sourcing that prioritizes cost optimization and aligns with the organization’s new supply chain risk management frameworks. By the... NEWSLETTER Why Boards Should Care More About Geopolitics Than Ever Before Geopolitical risk seems higher than at any point in recent memory. Managing this risk effectively should be a core competency for all businesses — and the board should lead the way.After decades of globalisation shaping the world order, businesses... INFOGRAPHIC Infographic | The Impact of Sustainable Operations on Profit and Long-Term Viability Sustainable operations seek to create a harmonious synergy between business success, societal well-being and environmental health, contributing to a more equitable and resilient future for all. The triple bottom line: people, planet, profit. Research... BLOG Meeting Digital Retail's High Customer Expectations Means Being Clear-Eyed About Weaknesses, Capabilities The big picture: Today’s digital retail consumers have little tolerance for organizations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real-time communications about order status have... BLOG M&D Talent Assessment in a Tight Labor Market: How Strong Is Your Organization? A talent deficit: The challenging workforce ecosystem for manufacturers and distributors shows no sign of easing, as companies in the industry have hundreds of thousands of open positions and are struggling to retain key talent. Compounded by a... BLOG Future-proofing business: How strategic and sustainable sourcing are converging to shape success The big picture: Sustainable sourcing practices are converging with strategic sourcing to become a fundamental component of business strategy. Between the lines: New and emerging regulatory requirements have intensified focus on a wider range of... Button Button Featured client stories Seamless NetSuite Migration Optimises Operations A leading fundraising and branding organisation offering agency, data processing, and digital and media services was seeking a partner to facilitate the transition to NetSuite as the system of record for its operation. Global Retailer Goes Digital: Revitalising Store Operations and Enhancing Community Commitment Protiviti leveraged Microsoft Power BI to help this client transform its operational analytics. We built a user interface that generates analytics every 15 minutes and is easy to use with little training required. From staffing and sales targets to... Achieving New Heights with Transformative Inventory Management Solutions The client wanted to improve inventory management practices at a facility in its commercial HVAC division, which was seeing significant production disruptions and inventory losses. Inventory was handled by several third-party logistics companies,... Resource backfill, technology and process change drive state procurement improvements Many institutions in the public sector are faced with improving the efficiency and responsiveness of their services and operations to better serve stakeholders and the public. High turnover and lengthy recruiting cycles are creating both a loss of... Environmental Nonprofit Builds Supplier Diversity and Sustainability to Meet Climate Change Goals Protiviti supported changes to our client’s purchasing processes and tools to attain diversity and sustainability goals, starting with setting targets and ultimately delivering a solution to capture supplier data and track attainments. 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