Carol Raimo

Carol Raimo is Protiviti's Global Consumer Products and Services Industry Lead and has over 36 years of consulting experience. She is responsible for setting the strategy to provide industry-specific solutions to clients as they transform their business. Strategic areas of focus include e-commerce, omnichannel strategy, user/customer/employee experience, finance transformation, digital supply chain including inventory management and loss prevention, audit/SOX, security and privacy, cloud migration, data analytics, and sustainability.

Major Projects

• Managed projects focused on ERP implementation risks including planning, solution design, data conversion, testing, control design (including automated and Segregation of Duties controls), IT governance, organisational change management and stabilisation. Areas of application focus include SAP S/4 HANA, GRC Access Control/Process Control and Oracle.
• Managed large ERP implementation projects by working with System Integrator, Internal Audit, CFO organisation and CIO organisation focusing on designing appropriate governance models, system and manual controls within the business processes being implemented, segregation of duties, and continuous monitoring solutions.
• Developed Risk Management programs for clients, including facilitating risk assessment workshops and developing action plans to help enterprises manage their high risks and incorporating those risks into the internal audit plan.
• Managed and delivered integrated audits, including assessing business and IT risks and controls, designing audit strategies, design of relevant internal controls that effectively mitigate risk, audit software development and managing fieldwork.
• Managed SOX and JSOX compliance projects including project management, documentation of processes and standards, identification and documentation of controls, test plan development, test plan execution, and remediation.

Areas of Expertise

• Governance, Risk, Compliance
• SAP Program Management
• Process Improvement
• Project Risk Management

Industry Experience

• Customer Experience (Digital Transformation)
• Product Innovation
• Digital Supply Chain
• Finance Transformation

Education

• Bachelor of Science – Accounting 1983, State University of NY - Oswego, Oswego NY
• Master of Science – Computer Science Management Information Systems 1987, Marist College, Poughkeepsie, NY

Professional Memberships and Certifications

• Information System Audit and Controls Association (ISACA)
• Institute of Internal Auditors (IIA)
• ASUG
• SAP Insider
• Project Management Institute
• SAP Services Partner

Read Protiviti Blog Posts From Carol Raimo