Operations Transformation

Modernise for efficient, cost-effective IT operations and delivery

Asset Lifecycle Management

Full lifecycle management with assets such as hardware, software, security, data, Cloud and emerging technologies like IoT, we develop ITAM functions to enable strategic IT decisions, rationalisation, modernisation, resiliency and optimisation of financial budgets.

 

Service Delivery Modernisation

Servicing of technology is crucial to meeting IT objectives, from stabilising current technology to innovating into the future. Protiviti can help plan, implement, and operate the serving of your assets along with crucial alignment to the business customers.

 

DevOps

With demands for more changes more often, IT must optimise operations - increase speed of value delivery, quality and improve the CX. We help improve your build, release and support process associated with application lifecycle management and agile processes.

 

Site Reliability Engineering

As systems & technology evolve, so does the need for advanced operational support methods & strategy. Protiviti’s SRE methodology applies a solid strategy, industry-best tools, and a focused framework to combat the challenge of how to run systems more effectively.

 

Infrastructure Modernisation

Adoption of a cloud-first strategy is a key enabler to a meaningful digital transformation. With integration to cloud-native AI & ML engines, PaaS, FaaS and SaaS offerings, Infrastructure Modernisation is imperative for enterprises to remain competitive.

 

IT Cost Optimisation

Economic pressures require buyers to drive technology costs down and do more with less. We help companies define, optimise and manage IT spend. Through a continuous discipline, companies manage cost allocations, drive smart, effective investments, and cut costs.

 

Service Resiliency

Ensuring IT systems and applications are monitored and up and running quickly after an incident is critical to delivering customer services. Protiviti can help you design and implement an IT disaster recovery/incident response plan as part of your broader BCM program.

 

Program Management

We help evaluate, operate, and improve your program management capabilities to effectively deliver complex and strategic technology programs. Our program delivery experience and practices help you realise performance and value of critical technology initiatives.