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Digital & CX

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Digital & CX

Infographic | 2024 Top Risks for Innovation and Transformation Executives

Innovation and transformation executives identified the biggest threats impacting their organisations in Protiviti’s 2024 Top Risks Survey. The executives’ perspectives on risks, listed below, reflect increasing concerns over emerging technologies, workforce challenges, limited growth opportunities, and customer loyalty.
View Infographic

Digital Transformation

BLOG February 21, 2024

Pursuing Modern Digital Product Management — and Why It Matters to Your Organization’s Digital Acceleration

The big picture: The role of product management in a digital context has significantly matured, giving rise to an exciting and complex discipline...
BLOG January 16, 2024

Why Sales Transformations Fail and Critical Steps to Avoid Common Pitfalls

The big picture: In today's virtual selling environment, revenue-aligned organizations must adopt a different mindset to drive successful sales...
INFOGRAPHIC December 21, 2023

5G Unleashed for Industry Transformation

Unlocking the full potential of 5G technology requires understanding of the diverse real-world applications it offers across various industries....
SURVEY December 7, 2023

Erwartungen der Führungskräfte zu den größten Risiken für 2024 und 2034

Der 12. jährliche Bericht über die Top-Risiken-Umfrage beleuchtet die wichtigsten Themen, mit denen sich Direktoren und Führungskräfte in aller Welt...
BLOG February 21, 2024

Pursuing Modern Digital Product Management — and Why It Matters to Your Organization’s Digital Acceleration

The big picture: The role of product management in a digital context has significantly matured, giving rise to an exciting and complex discipline...
BLOG January 16, 2024

Why Sales Transformations Fail and Critical Steps to Avoid Common Pitfalls

The big picture: In today's virtual selling environment, revenue-aligned organizations must adopt a different mindset to drive successful sales...
INFOGRAPHIC December 21, 2023

5G Unleashed for Industry Transformation

Unlocking the full potential of 5G technology requires understanding of the diverse real-world applications it offers across various industries....
SURVEY December 7, 2023

Erwartungen der Führungskräfte zu den größten Risiken für 2024 und 2034

Der 12. jährliche Bericht über die Top-Risiken-Umfrage beleuchtet die wichtigsten Themen, mit denen sich Direktoren und Führungskräfte in aller Welt...

Customer Experience

BLOG July 16, 2024

Put Privacy First To Build Trust and Elevate the Customer Experience

This blog was originally posted on Forbes.com. Kim Bozzella is a member of the Forbes Technology Council. Here's a problem I often see: Most...
NEWSLETTER July 10, 2024

Maximising CX: The Game You Must Win

How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and...
BLOG April 26, 2024

Leveraging the Human Factor: When Digital Strategies Alone Can’t Revive Slowing Results

Businesses are constantly searching for new ways to match messaging to eyeballs, or put succinctly, trying to adapt new strategies to engage...
BLOG February 21, 2024

Pursuing Modern Digital Product Management — and Why It Matters to Your Organization’s Digital Acceleration

The big picture: The role of product management in a digital context has significantly matured, giving rise to an exciting and complex discipline...
BLOG July 16, 2024

Put Privacy First To Build Trust and Elevate the Customer Experience

This blog was originally posted on Forbes.com. Kim Bozzella is a member of the Forbes Technology Council. Here's a problem I often see: Most...
NEWSLETTER July 10, 2024

Maximising CX: The Game You Must Win

How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and...
BLOG April 26, 2024

Leveraging the Human Factor: When Digital Strategies Alone Can’t Revive Slowing Results

Businesses are constantly searching for new ways to match messaging to eyeballs, or put succinctly, trying to adapt new strategies to engage...
BLOG February 21, 2024

Pursuing Modern Digital Product Management — and Why It Matters to Your Organization’s Digital Acceleration

The big picture: The role of product management in a digital context has significantly matured, giving rise to an exciting and complex discipline...

Intelligent Automation

BLOG June 18, 2024

Unlocking Effectiveness: How Generative AI is Revolutionizing Enterprise Architecture

The emergence of generative AI (GenAI) promises transformative impacts across all areas of an organization, including enterprise architecture. ...
WHITEPAPER April 2, 2024

KI-Einführung in Unternehmen durch Governance der nächsten Generation ermöglichen

KI hat in Unternehmen zunehmend an Bedeutung gewonnen. Sie birgt ein enormes Potenzial für die Umgestaltung verschiedener Unternehmensfunktionen sowie...
BLOG November 14, 2023

Strategies to Generate GenAI Success

While the various forms of artificial intelligence (AI) have captured the imagination of nearly everyone in the business world, generative AI (GenAI)...
BLOG October 26, 2023

Support Framework for RPA Essential to Meeting ROI Expectations

The big picture: Companies implementing robotic process automation (RPA) often underestimate the importance of a proper support function for their...
BLOG June 18, 2024

Unlocking Effectiveness: How Generative AI is Revolutionizing Enterprise Architecture

The emergence of generative AI (GenAI) promises transformative impacts across all areas of an organization, including enterprise architecture. ...
WHITEPAPER April 2, 2024

KI-Einführung in Unternehmen durch Governance der nächsten Generation ermöglichen

KI hat in Unternehmen zunehmend an Bedeutung gewonnen. Sie birgt ein enormes Potenzial für die Umgestaltung verschiedener Unternehmensfunktionen sowie...
BLOG November 14, 2023

Strategies to Generate GenAI Success

While the various forms of artificial intelligence (AI) have captured the imagination of nearly everyone in the business world, generative AI (GenAI)...
BLOG October 26, 2023

Support Framework for RPA Essential to Meeting ROI Expectations

The big picture: Companies implementing robotic process automation (RPA) often underestimate the importance of a proper support function for their...
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