Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Survey April 17, 2025 Risk insights for operations teams The top near-term and long-term risk concerns of chief operating officers (COOs) include rising labour costs, uncertain economic conditions, talent and labour availability, regulatory uncertainty, the rapid speed of disruptive innovations, and the long-term supply of skills needed to leverage artificial intelligence (AI) and other advanced technologies. These risk perspectives align with the top… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Client Story July 12, 2018 U.S retailer launches global supply chain capability in record time Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the… In Focus November 4, 2024 New York DFS, White House issue guidance on AI‘s impact. What are the implications? During National Cybersecurity Month in October, both the New York State Department of Financial Services (DFS) and the Biden administration issued releases on the opportunities and risks of artificial intelligence (AI). The DFS’s Industry Letter focuses on the impact of AI on the cybersecurity landscape while the Biden administration released the first-ever National Security Memorandum (NSM) on… Survey April 17, 2025 Higher education risk insights The higher education sector is contending with significant challenges. Rapid regulatory changes and declining enrolments due to demographic shifts and competition are creating uncertainty. The need for technological integration, increased governmental scrutiny on institutional practises, and financial instability due to tuition discounting are further complicating the landscape. Additionally,… Survey April 17, 2025 Risk insights for finance teams If the first few months of 2025 are any indication, navigating risk-strewn near-term and long-term risk environments will be difficult. In this regard, the chief financial officers (CFOs) broad exposure to macroeconomic and strategic risks as well as finance-focused operational challenges is valuable. As finance leaders develop and update strategic roadmaps amid global uncertainty, it is helpful… Podcast October 16, 2024 Podcast | DARPA’s Quantum Proving Ground — with University of Illinois Urbana-Champaign Quantum information science deals with the world of the very small, sure, but imagine 128 acres of land devoted to advancing QIS. Now imagine this mega complex in a major city! The Illinois Quantum and Microelectronics Park is expected to draw leading companies and researchers to Chicago, and DARPA is already playing a significant role. Find out what this will mean for advancing the industry and… Whitepaper December 17, 2024 Application of Natural Language Processing in The Context of Internal Audit Natural Language Processing (NLP) is a subdiscipline of artificial intelligence technologies at the intersection of linguistics and computer science. It encompasses a range of computational methods for analyzing and representing naturally occurring texts in a linguistic analysis to recreate human-like processing of various tasks and applications [1]. NLP can therefore be described as a machine’s… Flash Report June 3, 2022 SEC Cybersecurity Disclosure Enhancements: They’re Coming, in One Form or Another Three months ago, the U.S. Securities and Exchange Commission (SEC) proposed amendments to its rules on cybersecurity risk management, strategy, governance and incident reporting by public companies subject to the reporting requirements of the Securities Exchange Act of 1934. The SEC’s view is that cybersecurity threats and incidents pose an ongoing threat to public companies, investors and… Newsletter February 17, 2025 Are Your Board Materials Highlighting What’s Really Important? Board materials have long been an issue. What makes this issue one that must be addressed with intention is the current competitive, digital and data-driven environment leaves less time to make decisions due to the pace of change.Directors want more strategic emphasis and less operational detail in boardroom prep materials and discussions. Yet, we continue to hear board members express the view… Load More
