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  • News
    Building Trustworthy AI Starts with Data Confidence, According to Protiviti Study
    MENLO PARK, Calif., Aug. 19, 2025 - AI success is built on strong data, with 69% of organisations that have high AI maturity saying they are “very confident” in their data capabilities. Effective governance, paired with data engineering, analytics and training people to use data responsibly, is a key lever in advancing AI maturity and improving the return on AI investment. That is a key finding…
  • Survey
    From AI Exploration to Transformation - What AI Success Looks Like | AI Pulse Survey - Vol.1
    Explore global trends in AI adoption, maturity & ROI. Learn what drives success, key challenges & how to scale AI effectively in Protiviti's AI pulse survey 2025.
  • Blog
    White Paper: Effectively Implementing the EU AI Act – Governance, Control and Transparency for AI Systems
    Use the ServiceNow Platform to Operationalize Key Requirements of the EU AI Act  The EU Artificial Intelligence Act (EU AI Act) is the world's first comprehensive legal framework for artificial intelligence. The final version was adopted on 13 June 2024 and published in the Official Journal of the EU on 12 July 2024. The ordinance has been in force since August 1, 2024, and most of the…
  • Blog
    Security expert Tom Vartanian: Amid all the chaos, boards need to refocus on cyber and AI
    “I think the first thing you have to ask yourself is, what's the nature of the chaos? And I think right now, you define the chaos as at least involving tariffs, changes in economic policy and changes in the federal bureaucracy.” “What the C-suite wants to be communicating to the board is, we are on top of this, as much as we can possibly be, we are on top of this. We may have missed A, B and C,…
  • Blog
    Speed Up or Slip Behind: How Accelerating AI Can Transform Risks Into Rewards
    In many life situations, if there is a high risk, the tendency is to slow down. It’s common to take your time, think through things and move cautiously until you’re ready or have nearly perfect knowledge. A familiar example, among many exceptions, is learning how to ride a bicycle. Intuitively, as a beginner, going faster on a bicycle seems riskier. But it also becomes clear once you start that…
  • Blog
    Successfully Navigating Security in SAP S/4HANA Upgrades
    As SAP customers plan their transition from ECC to S/4HANA or upgrade to the latest versions of S/4HANA and Fiori, important security aspects must be considered as part of the upgrade plan. An upgrade presents an opportunity to strengthen system security, but if not addressed strategically, there can be a significant risk of business interruption and negative user experience due to access issues…
  • Blog
    Financial Services CIO Dilemma Solved: Driving Growth With ServiceNow
    Recently, Protiviti hosted technology executives from leading financial services institutions (FSIs) for a roundtable discussion to explore what those leaders see as their strategic priorities and emerging challenges. It was a lively discussion with several common threads. Run and change agendas driving value Each of these execs are dealing with similar concerns ranging from how to best modernize…
  • Blog
    5 Strategic Questions to Guide a Successful Data Security Deployment
    Evolving data security threats, regulatory compliance requirements and data governance needs have organizations increasingly turning to Microsoft Purview. But with such a powerful and expansive platform, the biggest challenge often isn’t how to use Purview — it’s where to start. Whether beginning to explore Microsoft Purview or looking to refine its rollout strategy, asking the right…
  • Blog
    CFO Views on Disruption — And How They Can Enable Their Businesses to Thrive
    Most CFOs can see change coming from a mile away — but many aren’t confident their organizations will spot it in time. Board Governance Survey takeaways: 80% expect their business model to change either moderately or significantly in 3 years. 54% of CFOs lack confidence in their organizations’ recognizing disruption early enough to enable a timely response. Only 15% of leaders see their…
  • News
    New Protiviti-Oxford Survey on Customer Experience Reveals an ‘Opportunity Gap’ Between Executive Optimism in the Role of AI and Actual Optimisation
    MENLO PARK, Calif., July 17, 2025 –More than half of global executives (57%) are confident that AI will enhance customer experience, yet only 17% believe their organisation is currently optimising CX as effectively as they could be, as revealed by the latest survey in the VISION by Protiviti series, the “Protiviti-Oxford Global Executive Outlook on the Customer Experience (CX).The ‘Opportunity…
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