Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Flash Report April 10, 2020 COVID-19 Crisis Drives FASB to Propose Delays to Effective Dates of Revenue Recognition and Lease Accounting Standards for Certain Entities At its April 8 meeting, the Financial Accounting Standards Board (FASB) proposed delaying, for certain entities, the effective dates of its accounting standards for revenue recognition (Accounting Standards Update No. 2014-09, Revenue from Contracts with Customers (Topic 606)) and lease accounting (Accounting Standards Update No. 2016-02, Leases (Topic 842)). The board… Flash Report April 27, 2022 Skills and Scale The New Finance Labor Model Proves Its Real-World Value The finance labor model of the future has passed a major test – and it was a massive one. The results of Protiviti’s latest global survey of CFOs and finance leaders show that finance organisations which leverage a diverse talent pool of full-time employees, contract and temporary workers, expert external consultants, and managed services… Whitepaper May 26, 2021 Credit Balances and Government Overpayments Issue On February 12, 2016, the Centers for Medicare & Medicaid Services (CMS) released the Medicare Program; Reporting and Returning of Overpayments Final Rule (Final Rule) governing the investigation, identification, refunding, and reporting of Medicare Parts A and B overpayments. The Final Rule provided much-needed detail and clarity to Parts A and B associated obligations created by… Newsletter February 21, 2023 Talent Strategies Demand a New Normal Talente und Kultur stehen ganz oben auf der Liste der wichtigsten Risikobedenken weltweiter Vorstandsmitglieder und Führungskräfte, sowohl für die kommenden 12 Monate als auch bis in das Jahr 2032. Dies geht aus der jüngsten Top Risks Survey von Protiviti und der ERM-Initiative der NC State University hervor. Survey April 17, 2025 CPG and retail risk insights With the ongoing chaos of recent U.S. trade policies unsettling the global economy, retailers and CPG companies fear that tariffs, or even the threat of them, may cause inflation, reduced consumer spending, and a global recession. Long-term planning, strategic investments, and recruitment are the chief concerns for retail and CPG leaders, according to Protiviti's latest Executive Perspectives on… Survey April 17, 2025 Manufacturing and distribution risk insights Key findings from the 2025 report on Top RisksThe manufacturing and distribution (M&D) sector is no stranger to disruption. In an industry that depends on intricate supply chains, global markets and technological evolution, uncertainty is a given. Each year, our Top Risks Survey provides a snapshot of the challenges M&D executives anticipate in both the near- and long-term. Results from… Survey April 17, 2025 Energy and utilities risk insights The global energy and utilities (E&U) industry is undergoing a significant period of change due to regulatory shifts, sustainability imperatives, operational pressures and rapid technological advancements. In many ways, E&U companies are being asked to reinvent themselves — balancing innovation with resilience, decarbonisation with affordability and technology adoption with security —… Survey April 17, 2025 Aerospace and defense risk insights This is Protiviti’s first-ever Top Risks commentary focused on the global aerospace and defence (A&D) industry group. Our 2025 survey findings indicate that this industry is in a period of profound transformation driven by mounting geopolitical tensions, technological change and disruption, shifting economic priorities, and evolving workforce dynamics. Podcast February 21, 2021 Podcast - ESG and Financial Reporting Trends In this podcast, Protiviti Senior Managing Director Bob Hirth and Managing Director Chris Wright share their thoughts and insights about a number of ESG topics. Load More
