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  • Newsletter

    April 8, 2026
    AI Oversight: A Board Governance Imperative
    AI board governance boosts ROI and confidence—Protiviti’s survey reveals that engaged, responsible oversight empowers boards to drive value and accountable AI outcomes.

  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.

  • Newsletter

    June 11, 2026
    COSO’s guiding principles for board oversight: Why directors should care
    Understand COSO board oversight and how its guiding principles help directors strengthen governance, manage risk and drive long-term value.

  • Newsletter

    October 9, 2024
    Board Risk Reporting in Disruptive Times
    Risk reporting to the board may not be fit for purpose in these uncertain times. Directors are trending toward expecting more dialogue, engagement and forward-looking insights based on relevant data and information. A principled approach would help.Boards and their companies face a constant and seemingly unending state of flux in the marketplace. Emergence of the unexpected is the norm. For…

  • Whitepaper

    June 27, 2023
    What Role Should Compliance Play in ESG?
    By Bernadine Reese and Jackie SanzRegulators and many other stakeholders are intently focused on how financial institutions address environmental, social and governance (ESG) matters. Within financial institutions, boards of directors, executive management and much of the C-suite are weighing in on the ESG strategy and approach. Chief compliance officers (CCOs), though, have been remarkedly…

  • Podcast

    March 27, 2020
    Podcast - The People Side of COVID-19
    The COVID-19 global pandemic has presented unprecedented challenges for organisations today. They’re working to address numerous areas – generating revenue, maintaining productivity and such – but today, we’re going to be talking about the people side of COVID-19. How do organisations stay resilient, keep their workforces productive, keep their people informed and manage them effectively? I’m…

  • Client Story

    May 26, 2023
    Transforming risk culture from the bottom up: A global insurance provider’s RCSA journey
    A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Establishing awareness of vulnerabilities and mitigation protocols across the organisation would boost regulatory…

  • Research Guide

    November 25, 2024
    FAQ Guide on the Use of AI for Financial Crime Compliance
    Ask financial crime professionals what the most challenging part of their job is, and most will likely say it is the timely identification of suspicious activity. As much as companies have worked to improve their detection capabilities given their compliance obligations, their desire to protect their reputations and their understanding, as corporate citizens, of the impact of financial crime on…

  • Client Story

    May 19, 2023
    Quantum computing helps financial services organisation improve portfolio optimisation
    A joint team of quantum computing engineers and financial analysts at this industry leader in digital financial services, led by a forward-thinking CIO, knew they wanted to take advantage of quantum computing to solve unique challenges that could not be handled with classical computing alone.   This company sees value in preparing to be “at the ready” when quantum computing machines become…

  • Whitepaper

    September 16, 2020
    Strategies for Reducing Retail Shrink During Challenging Times
    Shrink has long represented a significant challenge for retailers. Unfortunately, during a time of tightening margins and declining sales, the issue shows no signs of withering away. According to the 2020 National Retail Security Survey of the National Retail Federation (NRF), shrink is at an all-time high. In 2019, it accounted for an average rate of 1.62% of inventory, calculated at retail,…
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