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  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.

  • Podcast

    September 15, 2023
    Podcast ǀ Driving Legal Operations Transformation
    Join podcast host Chad Volkert, Protiviti Managing Director and Global Leader of Legal Consulting, and special guest Kim Wolfe, Head of Legal Business Management for Wells Fargo, discuss the impact of legal operations on the business and how legal executives are increasingly gaining a seat at the table within their organization.

  • Newsletter

    January 11, 2024
    Private Equity Insights Q4 2023
    As 2024 begins, the economy and markets are showing some encouraging signs, with inflation stabilising and interest rates poised to remain where they are or even start to come down in the coming year. Private equity leaders are hopeful this leads to a more active IPO and M&A cycle this year.

  • Whitepaper

    October 10, 2025
    From Requisition to Revenue
    In today’s complex healthcare environment, the disconnect between supply chain management and revenue cycle processes poses significant risks to revenue integrity, operational efficiency, and patient care. Amid anticipated decreases in reimbursement levels, increases in supply costs, and heightened scrutiny around pricing transparency in 2025, hospitals must develop a cohesive interplay between…

  • Whitepaper

    July 23, 2024
    Price Transparency MRF Requirements
    Hospital Price Transparency Rule - CMS has finalized new changes to increase standardization of the machine-readable files (MRF) to help deliver on the promise of hospital price transparency. Ensure that your hospital complies to enhance the public’s ability to access and aggregate information and streamline CMS’s ability to enforce the requirements. 

  • Whitepaper

    August 29, 2023
    Generative Artificial Intelligence
    You need to learn not only about generative artificial intelligence’s potential uses for delivery and management of healthcare, but also about its capabilities to support internal audit activity. At the same time, you need to understand hazards associated with its use and develop your approaches to realizing generative AI’s potential while managing its risks.

  • Video

    December 21, 2024
    Video | Protiviti Legal Perspectives With Managing Director Amber Schreier
    In a recent episode of the Protiviti Legal Perspectives podcast, Chad Volkert, Global Solutions leader at Protiviti, welcomed Amber Schreier, a managing director in Protiviti’s Legal Consulting practice. With nearly two decades of experience in legal operations, project management and talent management, Amber provided invaluable insights into the evolving landscape of legal and compliance…

  • Survey

    April 17, 2025
    Risk insights for human resources teams
    As chief human resources officers (CHROs) assess near-term and longer-term risks, their sights are set on macroeconomic variables and strategic challenges. These elevated CHRO perspectives closely align with the risk concerns of board members, CEOs, CFOs and other C-suite leaders in our latest annual Executive Perspectives on Top Risks Survey.

  • Research Guide

    November 25, 2024
    FAQ Guide on the Use of AI for Financial Crime Compliance
    Ask financial crime professionals what the most challenging part of their job is, and most will likely say it is the timely identification of suspicious activity. As much as companies have worked to improve their detection capabilities given their compliance obligations, their desire to protect their reputations and their understanding, as corporate citizens, of the impact of financial crime on…

  • Whitepaper

    December 23, 2025
    Internal Audit Benchmarks
    Protiviti and the Association of Healthcare Internal Auditors (AHIA) partner to conduct an annual study examining internal audit functions across a wide range of healthcare provider, payer and integrated delivery systems. The results of the study, with 79 organisations participating this year, are split into a two-part publication. The first, Evolving Risk Landscape Refocuses Healthcare Audit…
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