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  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Survey

    October 5, 2022
    Financial institutions demonstrate resiliency in responding to COVID and start to look forward out to the horizonOur survey results for 2021 reflected a financial services industry that was still consumed with responding to the most significant global pandemic in the past 100 years. Many of the areas of focus highlighted in last year’s survey involved short-term operational challenges, including…
  • Survey

    February 6, 2024
    Labor costs, economic conditions and talent lead risk concerns for healthcare leadersThe analysis of risk insights from global executives for both 2024 and a decade out reveals several interrelated challenges that could result in disruptions significant enough to test an organisation’s agility and resilience.Changes in the profile of top risks from the prior year point to a number of shifting…
  • Whitepaper

    April 28, 2022
    Since the beginning of 2020, organisations have been working tirelessly to address the range of complex issues accentuated by the COVID-19 pandemic. While this work continues for many organisations, forward-thinking business leaders are also looking beyond the crisis to operationalise new strategies that will help them build resilient enterprises for many decades to come. Resilience is not about…
  • Podcast

    March 10, 2025
    Explore AI in risk management on the Risky Women Podcast. Learn about AI's impact on regulatory compliance, stakeholder trust, and efficiency in risk management.
  • Podcast

    March 26, 2025
    In this episode, Protiviti Managing Director Frank Kurre is joined by Ann Rodriguez to explore the impact of digital assets on corporate governance and strategic planning. Ann highlights critical areas where technology significantly influences corporate practices. They emphasize the importance of board members staying informed about digital assets, extending beyond just the financial sector.
  • Podcast

    April 16, 2025
    In this Episode, host Frank Kurre welcomes Ann Rodriguez, a seasoned executive who brings extensive leadership experience from Deutsche Bank, GE Capital, Wells Fargo, Wachovia, and Goldman Sachs. Together, they explore the evolving landscape of digital assets and their implications for board governance. Their discussion delves into key elements of effective governance frameworks, emerging risk…
  • Podcast

    April 23, 2025
    In this episode, host Frank Kurre speaks with digital asset and risk expert Ann Rodriguez for a timely conversation on the Environmental, Social, and Governance (ESG) implications of digital assets and blockchain technology. Their discussion explores critical ESG dimensions. Ann outlines how boards can embed ESG considerations into digital asset strategies. This episode equips board members and C…
  • Video

    August 3, 2023
    Where is your organisation focusing its investments when it comes to technology and future discretionary spend? Learn from Amanda Downs, Managing Director, how digitising the physical and creating new lines of business are helping organisations differentiate from their competitors and transform their businesses.
  • Whitepaper

    July 22, 2022
    Issue Financial institutions have invested significant time, money and resources into developing and maintaining anti-money laundering (AML) compliance programs. One key enabler of an AML compliance program is the software used to review customers, analyse transactions to identify suspicious activities, and provide analytical and research capabilities to support the filing, or non-…
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