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  • Survey

    April 17, 2025
    Risk insights for operations teams
    The top near-term and long-term risk concerns of chief operating officers (COOs) include rising labour costs, uncertain economic conditions, talent and labour availability, regulatory uncertainty, the rapid speed of disruptive innovations, and the long-term supply of skills needed to leverage artificial intelligence (AI) and other advanced technologies. These risk perspectives align with the top…

  • Client Story

    January 6, 2026
    Universal Parks & Resorts Transforms Its Supply Chain Team’s People Readiness
    Universal Parks & Resorts (UPR) welcomes guests around the world to experience epic stories and exhilarating adventures in astonishing and immersive new ways. UPR had undergone significant change and restructuring in the five years prior to Protiviti’s involvement and as a result, supply chain team members were unclear about their roles and responsibilities. In addition, UPR was looking to…

  • Insights paper

    October 8, 2024
    Best Practices for Building a Sustainable PCI DSS Compliance Program
    Creating and maintaining a sustainable PCI DSS compliance program is a crucial and complex task for organisations to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years, many organisations still struggle to achieve and validate compliance with it.In April 2016, the PCI Security Standards Council (SSC) introduced the…

  • Whitepaper

    April 17, 2024
    Internal Audit’s Role in Supporting Sustainability Reporting
    Environmental, social and governance (ESG) guidance, stakeholder demands and regulatory mandates are evolving and becoming more specific, and the time of taking a “soft approach” to sustainability reporting has passed. As the need to provide, or prepare to provide, limited and/or reasonable assurance in sustainability reporting grows, internal audit’s role in the reporting process becomes obvious…

  • Podcast

    March 27, 2026
    Risky Women Podcast | Beyond Compliance With Laura Ferrara
    Meet Laura Ferrara, Amplifon’s global chief internal audit and risk management officer — part risk detective, part people connector and full time hearing care champion. With a career that moved from PwC to telecoms, energy and rail before landing in hearing health, Laura turns dashboards into conversations, spreadsheets into strategy and risk into opportunity. Tune in for practical tips on…

  • Client Story

    July 12, 2018
    U.S retailer launches global supply chain capability in record time
    Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the…

  • Survey

    July 30, 2024
    Internal Auditing Around the World®
    Studying the cosmos has transformed our understanding of how planets, stars and galaxies form, and revealed deeper insights into the fundamental nature of the universe. Astrophysicists and cosmologists pursue this knowledge, in effect, by looking into the past. Using cutting-edge technology like that employed in the James Webb Space Telescope, they examine places that existed billions of years…

  • Whitepaper

    April 24, 2024
    Sanctions Risk Assessment: A Key Risk Management Tool
    Faced with the growing complexity of the geopolitical landscape, governments have been using financial sanctions increasingly as foreign policy tools to respond to developments as wide ranging as regional conflicts and wars, terrorism, and human slavery. In today’s highly charged geopolitical environment, sanctions compliance is a focus not only for financial institutions and regulatory…

  • Newsletter

    October 9, 2024
    Board Risk Reporting in Disruptive Times
    Risk reporting to the board may not be fit for purpose in these uncertain times. Directors are trending toward expecting more dialogue, engagement and forward-looking insights based on relevant data and information. A principled approach would help.Boards and their companies face a constant and seemingly unending state of flux in the marketplace. Emergence of the unexpected is the norm. For…

  • Client Story

    March 12, 2026
    Answering the Call: Teleservices Ignite Enrollment Outreach at Major University
    University admissions teams across the U.S., regardless of the institution’s size, are facing capacity concerns. Lead volumes are rising, while staffing remains flat or declines. At the same time, these teams are spending more time sorting through invalid leads, duplicate records, and bot traffic that masks true demand and slows admissions rep response times. What results is a growing gap between…
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