Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Flash Report May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Survey February 23, 2022 Infographic: Consumer Products and Retail Executive Perspectives on Top Risks for 2022 and 2031 Whether it’s challenges in the supply chain, rising cost of products, raw materials and shipping, disruptive technologies, labor shortages, data breaches, or restrictive government policies, the list of market-changing risks facing the retail and consumer packaged goods industry is long and daunting. These risk issues and more are identified in Protiviti’s latest annual Top Risks… Whitepaper May 7, 2020 COVID-19 Borrowing Options: A Primer for Franchisees and Other Small and Medium-Size Businesses Amid unprecedented economic disruption caused by COVID-19, small and medium-size businesses (SMBs) that are the backbone of the U.S. economy face intertwining choices and challenges in determining the best courses of action to preserve their operations and protect the financial well-being of their employees. While direct bank and market financing remain an option for some, most small and medium-… Whitepaper August 13, 2024 Regulations and Demand for Accountability Set the Tone for the Future of ESG Disclosures In recent years, increasing pressures from a variety of stakeholders have combined to drive companies toward more sustainable practices in their business operations and greater transparency. The real game-changer, however, has been the proliferation of recent global environmental, social and governance (ESG) reporting regulations, which require a level of reporting far above the voluntary… Infographic February 23, 2022 Infographic: State of ESG and Emerging Technology Initiatives at Retail and Consumer Products Organisations Companies in the Retail and Consumer Products Industry are exposed to material Environmental, Social and Governance (ESG) risks across the value chain – from sourcing and manufacturing to the distribution and use of products. The ever-growing demands and expectations from consumers have forced companies to rethink sustainability for changing times. Even COVID-19 has amplified the need for… Podcast Transcript December 19, 2022 Transcript | Understanding ESG Traceability in the Supply Chain – with Doug Johnson-Poensgen and Debjani Mallick A fast-growing ESG topic in boardrooms and C-suites is ESG traceability – achieving transparency into the complete supply chain of goods and services. Organisations – and more importantly, their customers and clients – are seeking more transparent, secure and responsible supply chains. This is about far more than one supplier or manufacturer meeting the organisation’s ESG standards. It’s about… Flash Report May 22, 2020 FASB Decides to Extend Effective Date of Revenue Recognition and Leases Standards for Certain Entities The Financial Accounting Standards Board (FASB) met on Wednesday, May 20, 2020, and voted to extend the effective dates of Topic 606, Revenue from Contracts with Customers, and Topic 842, Leases, for certain entities. It has directed the staff to draft a final Accounting Standards Update (ASU) for vote by written ballot. Podcast December 10, 2022 Podcast | Understanding ESG Traceability in the Supply Chain – with Doug Johnson-Poensgen and Debjani Mallick A fast-growing ESG topic in boardrooms and C-suites is ESG traceability – achieving transparency into the complete supply chain of goods and services. Organisations – and more importantly, their customers and clients – are seeking more transparent, secure and responsible supply chains. This is about far more than one supplier or manufacturer meeting the organisation’s ESG standards. It’s about… Podcast December 9, 2024 Podcast | Legal and Risk Blind Spots in the Boardroom – with Frank Kurre and Chad Volkert In this episode, Protiviti Managing Directors Frank Kurre and Chad Volkert discuss legal blind spots and how to proactively prepare for potential investigations and litigation, including discussions around when and how the board should be engaged. Client Story November 18, 2022 Insurance Distribution Firm Positions Itself for Successful IPO and Global Expansion with Finance and Technology Transformation An award-winning, entrepreneurial insurance distribution and risk management firm serving more than 1.2 million clients was facing multiple challenges as it prepared to launch an initial public offering (IPO). The company was experiencing massive growth through the acquisition of as many as 20 companies per year. Its leadership was innovating the industry with a vision to expand internationally,… Load More
