Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Video December 17, 2025 AI and Modernisation: Workforce Evolution, Change Champions and Customer Experience AI is transforming the workforce — but the story is one of evolution, not extinction. In this Money20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, and Andrea Deal, associate director, CIO solutions, financial services, reflect on the real impact of artificial intelligence (AI) and modernisation, drawing on decades of experience guiding… Video December 17, 2025 People First: Mentorship, Inclusion, and Leadership in Payments Today’s CIOs are navigating a payments landscape where technology moves fast — and people’s expectations move faster. In this Money 20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sits down with payments industry leader Genevieve Dozier to explore how mentorship and inclusion create resilient teams and better outcomes — especially as AI accelerates… Video December 19, 2025 Designing Fair Finance: The Playbook for Trust, Inclusion and AI Governance In an environment where financial services are rapidly digitising, CIOs are under increasing pressure to ensure that innovation doesn’t outpace responsibility. At Money20/20, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sat down with Amanda Estiverne-Colas of the National Alliance for Financial Literacy and Inclusion (NAFLI) and Evan Feeney of Consumer Reports to… Video December 15, 2025 Video | From Declines to Approvals: How Kipp Is Transforming Payment Outcomes In the second episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Chanan Lavi, founder of Kipp, to explore the next wave of innovation in the payments ecosystem. Their conversation delves into the challenges of payment declines, the importance of collaboration… Whitepaper December 23, 2025 Internal Audit Benchmarks Protiviti and the Association of Healthcare Internal Auditors (AHIA) partner to conduct an annual study examining internal audit functions across a wide range of healthcare provider, payer and integrated delivery systems. The results of the study, with 79 organisations participating this year, are split into a two-part publication. The first, Evolving Risk Landscape Refocuses Healthcare Audit… Survey January 22, 2026 From threats to transformation: The key risks and opportunities shaping government strategy Protiviti’s 2026 Top Risks Report for the government industry reveals how AI, cyber threats and workforce transformation are reshaping public-sector risk. Podcast February 18, 2026 Podcast | Quantum Money and Self-Destructing Signatures — with NTT A one-shot signature is a new quantum computing tool that lets people verify information publicly using a quantum signing key that destroys itself after use. This “proof of destruction” makes sure the key can only be used once, which could lead to cryptographic solutions that classical math could not achieve. Host Konstantinos Karagiannis talks with Omri Shmueli, a cryptographer and postdoctoral… Video December 22, 2025 Video | From Access to Impact: Transforming Cross-Border Payments in Emerging Markets In the third episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma program, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Stéphanie Joseph, cofounder and CEO of Kura, to explore how fintech innovation can unlock access to payments, commerce and economic participation in emerging and frontier markets.Drawing on her… Client Story March 3, 2026 Global Life Sciences Giant’s Digital SAP Transformation Provides Operational Improvements Over the course of a multi-year digital transformation, this global healthcare leader embarked on an ambitious migration of its complex global businesses to SAP S/4HANA and a suite of supporting enterprise finance, data, and integration capabilities. This strategic initiative aimed to unify disparate systems, streamline business processes, and strengthen compliance across the organisation’s… Whitepaper October 6, 2021 Fortified In The Cloud - The Risk Management Strengths of Cloud Service Providers for the Financial Services Industry Cloud is on the rise in financial services and regulators are taking note. The widespread use of cloud service providers (CSPs) in the financial services industry continues to grow. According to a recent study by the Cloud Security Alliance (CSA), 91% of financial services organisations are actively using cloud services today or plan to employ them within six to nine months. That is double the… Load More