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  • Blog
    The Agentic Pivot: Why Salesforce Spring ’26 Requires a New Kind of Sales Leader
    For the last decade, the promise of customer relationship management (CRM) was "better data." In reality, for most sales teams, this means "more data entry." The Salesforce Spring ’26 release marks the official transition of CRM as a passive filing cabinet. With the rebranding of Sales Cloud to Agentforce Sales, we are witnessing a structural shift from a system of record to a system of action.…
  • Blog
    From Investment to Impact: Unlocking the Value of Personalization
    Today’s customers expect more than seamless digital experience. They expect relevant, personalized interactions across every touchpoint, no matter where or how they engage. Yet many organizations struggle to deliver, even after investing heavily in marketing technology that promises to deliver these experiences at scale. Ninety-four percent of customers surveyed by Adobe say they would switch to…
  • Blog
    SAP Business Data Cloud Success Starts Before AI and Scales With It
    SAP Business Data Cloud (BDC) is changing how organizations think about analytics, integration and AI. But many teams are learning important lessons early. Adopting BDC alone does not guarantee speed, insight or scale. Real value comes from how the data foundation is built and how teams execute once they start delivering on top of it. Organizations modernizing their SAP data landscapes face a…
  • Blog
    Digital Accessibility Is a Leadership Test, Not a Compliance Exercise
    Digital accessibility has evolved from a compliance checkbox into a core leadership responsibility. With the April 2026 Web Content Accessibility Guidelines (WCAG) 2.1 AA deadline approaching, agencies that delay action face escalating legal, financial and reputational exposure. Accessibility is no longer just about risk avoidance. Rather, it has become a visible indicator of how seriously an…
  • Blog
    Scaling sustainability in business with former ISA head and Honeywell exec Prabhu Soundarrajan
    “Environmental risk is a key part of that overall envelope of business risk.” “We’ve had the opportunity to learn from different technology trends, but the rubber meets the road when you apply a technology to solve a business problem.”“If you’re taking a new initiative—be it technology, be it environmental, different types of sustainability—integrate into your business operations from day…
  • Leadership
    Joe Tarantino
    Joe Tarantino has been president and CEO of Protiviti, a global consulting firm, since December 2007. He is responsible for the company’s worldwide operations, with a global executive team reporting to him.Tarantino has been with Protiviti since its inception in 2002. One of five founding members of the Protiviti Operating Committee, he served previously as managing director of the firm’s U.S.…
  • Leadership
    Amy Wilkinson
    Amy Wilkinson is founder and CEO of Ingenuity and a faculty member at Stanford Graduate School of Business. A global authority on entrepreneurial leadership and AI-enabled business models, she advises Fortune 500 companies and high-growth startups on strategies for profitable growth. A former White House Trade Advisor, Amy also possesses deep expertise in global policymaking and its impact on…
  • Leadership
    Brian Christensen
    Brian Christensen leads Global Managed Solutions and Collaboration at Protiviti and was a member of the Executive Team for 13 years. He was a founding managing director of the organisation in 2002 and was previously a partner at Arthur Andersen.Brian has held various leadership roles over the years including geography, industry, and solution responsibilities, most recently, as Protiviti’s…
  • Leadership
    Andrew Clinton
    Andrew Clinton is executive vice president of international operations. Based in London, he oversees the firm’s European, Asia-Pacific and Latin America regions and its network of member firms. Clinton is also a member of Protiviti’s Global Financial Services council, which drives the firm’s global strategy for serving financial services clients. Clinton has previously been responsible for the U.…
  • Leadership
    Evelyn Dilsaver
    Evelyn Dilsaver is a recognised leader in building highly motivated teams in the public and nonprofit sector. She is the former President and CEO of Charles Schwab Investment Management, where she led all facets of the business, growing its assets from US$137 billion to more than US$200 billion in four years while generating US $1 billion in revenue.
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