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Why Traditional IT Cost Metrics Fail in the AI Era—and What Leaders Should Measure Instead

Organizations continue to evaluate IT spend through a narrow operational lens, focusing on efficiency ratios, cost per ticket, or run rate versus budget. This approach worked when IT primarily delivered infrastructure and back-office services. Disruptive technologies such as AI fundamentally change how value is created, just as the rise of the internet in the 1990s forced organizations to rethink…
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Nearly Half of Large Enterprises Lack Full Visibility Into AI Use by Employees, According to New Protiviti AI Pulse Survey

AI blind spots are increasing cybersecurity, operational and third party risk as adoption acceleratesMENLO PARK, Calif. – May 6, 2026 – As artificial intelligence becomes embedded across core business functions, many organisations still lack a clear understanding of how and where AI is being used across their enterprises. According to new research from global consulting firm Protiviti, nearly…
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California signals it is serious on climate reporting: New rules, firm deadlines, and what companies should do now

In November 2025, when we last reported on the state of climate disclosures in California, there was still some hesitation among companies whether to proceed or wait, amid ongoing litigation and regulatory uncertainty. Since then, the California Air Resources Board (CARB) has provided clarity on several points, including definitions and timelines, meaning the “wait” option is no longer feasible…
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Customer Experience: Why Strategy, Data and Technology Must Work Together

“Start with customer experience and work backward to the technology.” – Steve Jobs Whether you are in the business of selling products, promoting brands, implementing marketing technology, preparing your organization for AI adoption or researching maturing customer experiences at scale, imagine for a moment that you are a customer, rather than the enabler. Think about a brand that provided…
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When AI Readiness Meets ROI Reckoning | AI Pulse Series 2026

Our latest analysis of our three AI Pulse surveys reveals a clear pattern: companies that break out of pilot mode and scale strategically are 3x more likely to exceed ROI expectations. Explore what it takes to turn AI from a perpetual experiment into a secure, scalable growth engine.
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A Disciplined Executive Approach to SAP S/4HANA

From a board level perspective, the case for migration is typically supported by several legitimate considerations: Future state enablement, including analytics, automation and AI readiness. Platform scalability and simplification aligned to long term growth. SAP ECC (ERP Central Component) maintenance timelines, which introduce long range support and cost considerations. Cybersecurity…
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Protiviti Congratulates Brand Ambassador Matt Fitzpatrick as Fitzpatrick Brothers Win Zurich Classic of New Orleans

Alex Fitzpatrick Earns PGA TOUR CardMENLO PARK, Calif., April 27, 2026 – Protiviti Golf Brand Ambassador and professional golfer Matt Fitzpatrick continued his strong 2026 season with a victory at the Zurich Classic of New Orleans alongside his brother, Alex Fitzpatrick. The Fitzpatrick brothers delivered a composed and cohesive performance throughout the team-format event, completing rounds of…
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Driving innovation: key risks, opportunities and growth strategies for technology leaders

Download Protiviti’s Top Risks Report 2026 to explore how CIOs and CTOs are addressing challenges in AI adoption, cybersecurity, data management, and digital transformation.
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Cyber threats and workforce readiness cited among top risks as TMT firms accelerate AI push

Download Protiviti’s Top Risks Report 2026 for TMT industry to uncover executive insights on AI, agentic AI, cyber risk and industry transformation.
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Beyond the deal: Private equity’s outlook for accelerating portfolio growth

Protiviti’s 2026 Top Risks insights reveal how the private equity industry is accelerating portfolio growth while navigating AI, cybersecurity and workforce challenges.

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