Results for Search Submit Filter by: Advanced Filter All results Solutions Industry People Client Story Insights/Blogs Filter Blog February 26, 2019 Podcast: Tech Firms Must Balance Innovation With Corporate Governance and Regulation To get to where they are today, technology firms have always made innovation a priority, with little thought given to traditional compliance or governance activities. While this innovation drive has provided them with the leading positions they enjoy today and established them as global economic engines, it also has sparked a "techlash," with calls for better corporate governance and regulatory… Blog May 22, 2025 We think you’ll love this! Hyper-personalization supercharges CX in the age of AI Did you know Netflix recommendations change based on where you are, when you are watching and on which device? I didn’t. Hyper-personalization improves customer satisfaction by making product and user discovery effortless, intuitive and engaging.Human-centricity is the key to unlocking innovation and purpose, and even though AI will surely disrupt design, eliminating, transforming and creating… Blog August 12, 2021 Amplify Customer Experience to Propel Next-Level Growth Customer experience (CX) plays a critical role in organizational success. Customers today are buying based on their experience with a company and whether a product or service aligns with their personal values, including access, inclusivity, sustainability and trust. Customer experience should play the starring role in decision-making and should be woven into technology initiatives. To… Blog July 7, 2025 Microsoft GM of Global Advertising: AI-driven personalization will fundamentally reshape CX “We really look to lean into AI and other technologies to really help us move faster and scale.” “Our ability to really connect marketing with product now has increased substantially and it’s kind of a virtual feedback loop to really help us develop better products for our customer needs.”“Having leadership that does believe in marketing and does believe in the value of brand building is really… Podcast May 28, 2025 Podcast | Quantenvorteil in der Luft- und Raumfahrt – mit Q-CTRL Weltweit kommt es täglich zu über 100 GPS-Ausfällen, die Flugzeuge und Schiffe gefährden. Q-CTRL setzt KI und Quantensensoren ein, um die Navigation sicherer zu machen und GPS-Ausfälle zu umgehen. Blog May 27, 2025 From Models to Market: Agentforce and the Future of Enterprise AI Recently, the Protiviti Salesforce team attended the NY World Tour Agentforce event which provided a vision for Agentforce. Salesforce’s Agentforce, first introduced last fall, is an AI application that allows companies to create and manage AI agents across the organization, orchestrating across both custom and out of the box workflows built on a Salesforce platform. To scale, companies can… Blog May 23, 2025 Samsung Chief Design Officer Mauro Porcini: Human-centric design ignites user experiences "A lot of people think that consumer centricity, human centricity is just knowledge, insights, data about the people we serve, and that’s the problem. It’s not. It’s the beginning. You need that, but then you need to care." "Companies should understand that if you invest in change, transformation, innovation, you’re going to screw it up in multiple instances, and therefore you need a culture… Blog May 21, 2025 Empowering Finance: Integrating Agentic AI Into the Talent Model Finance functions can leverage agentic AI to mitigate the effects of talent shortages and improve data production and analysis. These opportunities have profound implications on corporate finance groups, which should be prepared to add an entirely new labor category—autonomous AI agents. The next frontier of AI deployment: While generative AI can create new text and images in response to prompts… Blog May 23, 2025 Sustainability Is Evolving; Data Remains Critical As governments and regulators are scaling back sustainability disclosure requirements and postponing compliance and reporting deadlines, many organizations (including most public companies) are continuing their pace voluntarily and undeterred, while others are breathing a sigh of relief and starting to think where to re-allocate their time and resources next. Our suggestion: Use the regulatory… Blog September 1, 2021 On Risky Women Radio: Workplace Transformation and the Future of Audit As the host of a recent episode on Risky Women Radio, a podcast series, I had the pleasure to speak with Sophie Krynauw, Director of Transformation at Zurich Insurance company. Ms. Krynauw is responsible for designing Zurich’s future audit strategy, focusing on the interplay between customer outcomes and science-based methods, while balancing the need to digitalize and transform skills… Load More
