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  • Survey

    April 17, 2025
    According to findings from Protiviti’s latest Top Risks survey, results from the insurance industry reflect a higher level of concern about the risk environment than the general population of survey respondents. But insurers’ concern levels dropped significantly from previous years’ surveys. Where the top concern last year earned a 6.42 score from insurance respondents, this year’s score was just…
  • Client Story

    November 8, 2021
    A global insurance company — like so many other businesses — had come to rely on a service provider in India for finance operations support. It had no plan to change that arrangement. Then COVID struck. One week before 2020’s first-quarter closing, the Indian government prohibited workers from leaving their homes. This ruling lasted for 21 days as the nation struggled to limit its COVID…
  • Client Story

    May 26, 2023
    A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Establishing awareness of vulnerabilities and mitigation protocols across the organisation would boost regulatory…
  • Client Story

    November 18, 2022
    Ein preisgekröntes Versicherungsvertriebs- und Risikomanagementunternehmen mit mehr als 1,2 Millionen Kunden stand bei der Vorbereitung auf den Börsengang (IPO) vor zahlreichen Herausforderungen. Das Unternehmen verzeichnete ein massives Wachstum
  • Blogs

    February 22, 2021
    Big changes are coming to how the insurance industry recognises and reports out financial performance. But the effects won’t be felt just in the accounting department. IFRS 17, Insurance Contracts, and its U.S. companion, accounting standard ASU 2018-12, Targeted Improvements to the Accounting for Long-Duration Contracts, are intended to add clarity for investors in the wake of events and…
  • Podcast

    August 23, 2021
    Next in our Transformation Series, guest host Lucy Pearman talks with Sophie Krynauw about the future of insurance and workplaces in a digital environment with global collaborative teams focusing on outcomes rather than process. Sophie Krynauw is the Transformation Audit Director at Group Audit Zurich Insurance Group. And part-time triathlete. Sophie is responsible for the designing the future…
  • Podcast Transcript

    August 23, 2021
    Next in our Transformation Series, guest host Lucy Pearman talks with Sophie Krynauw about the future of insurance and workplaces in a digital environment with global collaborative teams focusing on outcomes rather than process.
  • Podcast Transcript

    February 18, 2023
    In this episode, we focus on ESG from a legal perspective. Alyse Mauro Mason, an Associate Director with the Business Performance Improvement solution and ESG practice at Protiviti, interviews Dennis Kerrigan, Executive Vice President and General Counsel for the Hanover Insurance Group, and Rich Cohen, a Managing Director with the Legal Consulting practice at Protiviti.
  • Podcast

    January 24, 2023
    In this episode, we focus on ESG from a legal perspective. Alyse Mauro Mason, an Associate Director with the Business Performance Improvement solution and ESG practice at Protiviti, interviews Dennis Kerrigan, Executive Vice President and General Counsel for the Hanover Insurance Group, and Rich Cohen, a Managing Director with the Legal Consulting practice at Protiviti. Dennis and Rich join this…
  • Client Story

    May 26, 2023
    A global specialty insurance organisation had been growing rapidly through a roll-up strategy to position itself for an initial public offering (IPO). The acquisitions created multiple underwriting and policy management processes and systems that were hindering operational efficiency. Executive leadership understood that to achieve the highest equity valuation possible it would need to…
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