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  • Client Story

    May 12, 2023
    Regional bank achieves national growth by diligently championing change
    A regional bank envisioned growing into a national financial institution – and put customer satisfaction at the heart of their growth strategy. Their customer-centric philosophy would demand deep transformation in all aspects of operations. Optimising processes and investing in new technology would enable scalable, high-touch services and result in increased operational efficiency and winning…

  • Client Story

    May 26, 2023
    Transforming risk culture from the bottom up: A global insurance provider’s RCSA journey
    A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Establishing awareness of vulnerabilities and mitigation protocols across the organisation would boost regulatory…

  • Client Story

    May 26, 2023
    Specialty insurer standardises policy platforms to deliver operational efficiencies ahead of IPO
    A global specialty insurance organisation had been growing rapidly through a roll-up strategy to position itself for an initial public offering (IPO). The acquisitions created multiple underwriting and policy management processes and systems that were hindering operational efficiency. Executive leadership understood that to achieve the highest equity valuation possible it would need to…

  • Whitepaper

    May 30, 2023
    Reshaping Loan Servicing Compliance
    Servicers in lending organisations are challenged with navigating economic headwinds that are pushing delinquency- and default-rate projections higher. This task has been complicated by increased global regulatory focus and dynamic customer expectations, which are further providing impetus for servicers to reassess existing strategies and processes from a compliance perspective while continuing…

  • Client Story

    June 7, 2023
    Resource backfill, technology and process change drive state procurement improvements
    Many institutions in the public sector are faced with improving the efficiency and responsiveness of their services and operations to better serve stakeholders and the public. High turnover and lengthy recruiting cycles are creating both a loss of tribal knowledge and an influx of inexperienced resources, leading to significant delays in day-to-day operations. Our client, a state procurement…

  • Podcast

    June 20, 2023
    Agile Factories: Building Flexibility and Adaptability in Manufacturing – with Robert Giacobbe, Sharon Lindstrom and David Petrucci
    As manufacturing organisations assess new ways to innovate and transform their operations, one area they continue to explore is the development of agile factories. In this episode, we talk with Protiviti Managing Directors Sharon Lindstrom, David Petrucci and Robert Giacobbe. Together, they explore the concept of agile factories and the importance of building flexibility and adaptability in the…

  • Client Story

    June 30, 2023
    Change management, automation and new digital tools transform finance operations for educational services company
    Manuelle Prozesse und veraltete Systeme wurden durch agile Tools und maßgeschneiderte Technologien ersetzt. Dies führte zu stabileren Kontrollen, optimierten Reportings sowie einem messbaren ROI.

  • Whitepaper

    July 13, 2023
    Revenue Integrity: Leveraging Data to Enhance Collaboration Across the Revenue Cycle
    In today’s complex healthcare environment, hospitals and health systems and other provider organizations have little room for error within the revenue cycle. Faced with tight margins, growing labor and supply costs, and volatile markets, every dollar counts. Revenue integrity ensures all patient encounters are accurately converted into revenue in compliance with applicable laws and regulations.

  • Podcast Transcript

    June 29, 2023
    Transcript | Agile Factories: Building Flexibility and Adaptability in Manufacturing – with Robert Giacobbe, Sharon Lindstrom and David Petrucci
    As manufacturing organisations assess new ways to innovate and transform their operations, one area they continue to explore is the development of agile factories. In this episode, we talk with Protiviti Managing Directors Sharon Lindstrom, David Petrucci and Robert Giacobbe. Together, they explore the concept of agile factories and the importance of building flexibility and adaptability in the…

  • Podcast

    May 2, 2022
    Podcast | The State of ESG Reporting Requirements and Mandates
    ESG reporting is garnering a growing amount of attention today, particularly among board members seeking to understand and possibly comply with specific requirements in their country or their industry. But when it comes to ESG reporting, there are a lot of questions. Who specifically is required to issue these ESG reports? Who is issuing them voluntarily? And more importantly, what do…
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