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  • Whitepaper

    July 12, 2021
    Top 10 pitfalls of an IAM programme
    In spite of over 20 years of experience as an industry, Identity & Access Management (IAM) programmes continue to struggle — and with good reason. There is a lot that can go wrong with an IAM programme. Lack of funding, treating IAM like a project and not a programme, not having business buy-in, and trying to overly customise packaged software are all examples of significant challenges that…

  • Podcast Transcript

    June 29, 2023
    Transcript | Agile Factories: Building Flexibility and Adaptability in Manufacturing – with Robert Giacobbe, Sharon Lindstrom and David Petrucci
    As manufacturing organisations assess new ways to innovate and transform their operations, one area they continue to explore is the development of agile factories. In this episode, we talk with Protiviti Managing Directors Sharon Lindstrom, David Petrucci and Robert Giacobbe. Together, they explore the concept of agile factories and the importance of building flexibility and adaptability in the…

  • Newsletter

    September 25, 2023
    Take a New Approach to Succession Planning and Leadership Development
    Delivering results — and the 60-hour-a-week grind fests that doing so demanded — often sufficed for “leadership development.” Not anymore.What’s at stake: It’s time to understand new talent and workforce realities. Organisations that fail to address succession planning and leadership development inadequacies won’t be successful over the long term — rather, they expose themselves to strategic…

  • Client Story

    April 28, 2022
    Software firm's focus on accessibility improves user experience for all
    Die Zugänglichkeit von Webanwendungen ist entscheidend für den anhaltenden Erfolg jeder digitalen Applikation. Das Gesetz für Menschen mit Beeinträchtigungen (Americans with Disabilities Act, ADA) schließt digitale Ressourcen in seine Definition von „öffentlichen Einrichtungen" ein, welche Standards zur Barrierefreiheit einhalten müssen

  • Survey

    April 17, 2025
    State and local government risk insights
    According to findings from Protiviti’s latest Top Risks survey, responses from professionals in state and local governments differed significantly from the global audience. The top short-term risk for state and local government respondents – “geopolitical shifts, regional conflicts and instability in government regimes” – did not even make the top 10 for the overall survey population. While “…

  • Newsletter

    June 12, 2024
    21st-Century Board Oversight of Talent
    Acute talent shortages across numerous industries underscore the risks emanating from outdated, reactionary approaches to managing people, succession and culture. The question arises, what is the board’s role in forging a 21st-century approach to managing talent?Changing times have led to fleeting employee loyalty, as talented individuals have more options than ever before with greater…

  • Podcast Transcript

    December 7, 2021
    Transcript | Preparing for the Quantum Threat to Cryptography and Cryptocurrency
    Cybersecurity continues to be a critical area of concern for organisations and virtually any leader you ask – board members, CIOs, CFOs, and many more. But as elevated as those risks are today, the real threat may be just around the corner, particularly concerning cryptocurrency. Crypto has been viewed as highly secure, but the rapid emergence of quantum computing, which is set to deliver…

  • Client Story

    November 24, 2021
    Global bank puts customer experience front and center as its engine for growth
    In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand. A large global bank — a Protiviti…

  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Client Story

    April 9, 2021
    Global Chocolatier Adopts Privacy Technology to Prevent Data Exposure
    Data privacy has become a strategic priority as companies adapt to comply with rapidly proliferating data privacy laws. Recent years have seen the adoption of the European Union’s General Data Protection Regulation (GDPR), the more recent California Consumer Protection Act (CCPA), and similar regulations. These safeguards require companies to document the types of protected personal data used in…
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