Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Survey April 17, 2025 State and local government risk insights According to findings from Protiviti’s latest Top Risks survey, responses from professionals in state and local governments differed significantly from the global audience. The top short-term risk for state and local government respondents – “geopolitical shifts, regional conflicts and instability in government regimes” – did not even make the top 10 for the overall survey population. While “… Newsletter June 12, 2024 21st-Century Board Oversight of Talent Acute talent shortages across numerous industries underscore the risks emanating from outdated, reactionary approaches to managing people, succession and culture. The question arises, what is the board’s role in forging a 21st-century approach to managing talent?Changing times have led to fleeting employee loyalty, as talented individuals have more options than ever before with greater… Podcast Transcript December 7, 2021 Transcript | Preparing for the Quantum Threat to Cryptography and Cryptocurrency Cybersecurity continues to be a critical area of concern for organisations and virtually any leader you ask – board members, CIOs, CFOs, and many more. But as elevated as those risks are today, the real threat may be just around the corner, particularly concerning cryptocurrency. Crypto has been viewed as highly secure, but the rapid emergence of quantum computing, which is set to deliver… Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand. A large global bank — a Protiviti… Insights paper March 24, 2026 Finance to the Defense and Aerospace Industry: The Sanctions Risk Assessment Model as a Strategic Lever for Risk Management Leverage the sanctions risk assessment model to strengthen strategic risk management in the defense and aerospace industry amid evolving regulatory demands. Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Client Story April 9, 2021 Global Chocolatier Adopts Privacy Technology to Prevent Data Exposure Data privacy has become a strategic priority as companies adapt to comply with rapidly proliferating data privacy laws. Recent years have seen the adoption of the European Union’s General Data Protection Regulation (GDPR), the more recent California Consumer Protection Act (CCPA), and similar regulations. These safeguards require companies to document the types of protected personal data used in… Insights paper September 22, 2023 Sustainability and Private Markets: A Structured Approach to Value Creation The ESG regulatory landscape is starting to form: In the public markets worldwide, companies are trying to determine how to respond to and incorporate stringent sustainability-related disclosure requirements from the EU. Meanwhile, the International Sustainability Standards Board has completed its work on a set of voluntary standards for public companies globally. In the U.S., the SEC is poised… Whitepaper March 11, 2025 Generative AI: Business Rewards vs. Security Risks Explore ISMG’s Second Annual Generative AI Study, sponsored by Protiviti. Learn how businesses balance AI innovation with security risks in this comprehensive report Blogs April 27, 2022 Webcast: Finding Cloud Cost Savings in Challenging Times While no one knows how long the pandemic will last, we do know that all organisations will experience some economic impact. Quarantines and the shutdown of many companies and local businesses during this crisis have put a large financial strain on almost every organisation in every industry. As we move beyond the immediate need to ensure the health and safety or employees, organisations need to… Load More