Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Newsletter August 7, 2024 10 Questions to Increase Your Strategic Impact as a Board Member The role of corporate directors is to be trusted advisers to the CEO consistent with their duty of care and to exercise oversight on the shareholders’ behalf. To confirm they are fulfilling this role, directors need to periodically self-assess their boardroom performance. To facilitate this self-assessment, this issue of Board Perspectives offers 10 questions that directors should ask themselves:… Podcast March 28, 2023 Future of Crypto Innovation and Regulation Over the past year, as one crypto organisation after another has been beset by fraud or declared bankruptcy, countless headlines have surfaced warning of the death of the crypto industry. Yet the damage has been largely contained.The developments have raised many questions about digital assets, cryptocurrency and blockchain technology as well as regulation and other factors that may help the… Newsletter April 8, 2024 A Call to Action for Boards Die von Protiviti, BoardProspects und Broadridge durchgeführte erste Global Board Governance Survey fasst über 1.000 globale Ansichten von Direktoren und C-Suite-Führungskräften über die Rolle und Effektivität des Vorstands zusammen. Infographic September 1, 2021 Infographic: IT Audit Tech Risks in the Tech, Media & Telecom Industries Cybersecurity, privacy, data and resilience dominate the top technology challenges for technology, media and telecommunications (TMT) organisations, according to the annual ISACA/Protiviti Global Survey of IT audit leaders and professionals. These issues, which already were top-of-mind risks for most organisations, have been fueled further by pandemic-driven times of remote work… Research Guide March 13, 2025 Sustainability: Frequently Asked Questions The subject of sustainability continues to evolve and present challenges and opportunities for businesses. Protiviti has created a guide of frequently asked questions to provide helpful insight to help businesses navigate sustainability matters. Whitepaper September 19, 2022 2022 IT Audit Technology Risks in Tech, Media & Telecom Survey Shows Elevated Concerns Around Cybersecurity, Privacy and Compliance for the Technology, Media and Telecom Industry For the technology, media and telecommunications (TMT) industry, the greatest IT audit concerns in 2022 lie with cybersecurity-related breaches, privacy and regulatory compliance. More than 1,000 IT audit leaders and professionals from the TMT industry provided this… Podcast July 21, 2022 Risky Women Podcast | Compliance & Risk Challenges for Small Asset Management Firms: Amy Aubin Jackie Sanz of Protiviti talks with Amy Aubin, a CCO of two firms in Canada, about compliance and risk challenges faced by compliance professionals of smaller firms in the asset management industry, where innovation and access to compliance networks are of importance in the management of risk.Amy Aubin is the Chief Compliance Officer of Waypoint Investment Partners Inc., an independent wealth… Podcast November 3, 2023 Podcast | Accelerate: Assessing CFO and Finance Leader Priorities for the Coming Year – with Kerry Buchar and Chris Wright The volume of CFO priorities has increased for years. In the past 12 months, the intensity of these urgencies also spiked, forcing finance leaders to make higher-stakes decisions more quickly and implement major adjustments with far-reaching implications.Results from the latest Global Finance Trends Survey conducted by Protiviti show that CFOs recognise the volume and magnitude of the challenges… Flash Report November 8, 2021 Developments at and during COP26: The First Week The 12-day UN Climate Change Conference of the Parties (COP) is underway in Glasgow, after a yearlong delay caused by the COVID-19 pandemic. For over 25 years, the UN has been bringing together world leaders and other interested parties to discuss global climate matters. This year’s summit is the 26th annual meeting, thus the name COP26. As context for COP26, a predecessor event – COP21 –… Load More