Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Whitepaper September 22, 2023 Advanced Analytics in Sanctions Compliance The adoption of advanced analytical tools and emerging technologies such as AI and ML has continued to gain enterprise adoption across compliance solutions within the financial services industry. Newsletter August 26, 2020 Compliance Insights - August 2020 Your monthly compliance news roundup CFPB Issues Interim Final Rule to Amend Regulation X Offering Relief to Consumers In light of the ongoing COVID-19 pandemic, the Consumer Financial Protection Bureau (CFPB) has issued an interim rule permitting mortgage servicers to offer new loss mitigation options following the evaluation of an incomplete loss mitigation application. In… Newsletter April 20, 2020 Compliance Insights - April 2020 Your monthly compliance news roundupOCC Reinforces Third-Party Risk Management ExpectationsRegulatory expectations related to third-party relationships have evolved considerably since 2013, when the Federal Reserve Board and Office of the Comptroller of the Currency (OCC) issued prescriptive guidances SR 13-19 and OCC 2013-29, respectively. To account for this evolution, the OCC… Client Story April 18, 2024 Intelligent Document Retrieval System, Powered by Responsible AI, Helps Reduce Air Pollution Das Unternehmen ist führend in der Bereitstellung von Kundendienstleistungen für Triebwerks- und Kompressormärkte und genießt das Vertrauen von Kernkraftwerken, dem US-Militär sowie öffentlichen und privaten Stromerzeugern in aller Welt. Whitepaper October 6, 2021 Credit Pulse Fall 2021 In this issue of the Credit Pulse, we look at the meaning of credit risk in a world flush with money and government backstops, and talk about how banks can jump into cryptocurrency lending and what they can do to monitor counterparty credit risk better. The economic recovery following the initial shock of the pandemic continued unabated in the second half of 2021. While growth has slowed… Whitepaper June 29, 2020 Managing Financial Crime Risks in a Changing Economic Environment U.S. Edition | June 2020 Financial Crime Risks in the Current Climate The current economic and business climate is a new frontier for financial institutions seeking to navigate challenges posed by deteriorating market conditions, customer anxiety and the ever-watchful eyes of industry regulators. Concurrently, bad actors that pose an ongoing threat are also discovering new channels of… Newsletter December 19, 2024 Compliance Insights As we enter the new year, the financial services industry once again faces compliance risks that are increasingly diverse and complex. For 2025 we asked a larger-than-usual group of Protiviti colleagues across the globe to help identify the most pressing compliance issues in their market. Artificial intelligence, financial crime, privacy and security, operational resilience, third party risk… Flash Report March 29, 2023 COSO Issues Supplemental Guidance on Internal Control Over Sustainability Reporting The Committee of Sponsoring Organisations of the Treadway Commission (COSO) has released supplemental guidance on how to effectively apply the 2013 Internal Control — Integrated Framework (ICIF) — which is currently applied to financial reporting — to sustainability reporting. The guidance results from a project approved by the COSO board a year ago with the objective of helping organisations “… Insights paper October 8, 2024 Best Practices for Building a Sustainable PCI DSS Compliance Programme Creating and maintaining a sustainable PCI DSS compliance programme is a crucial and complex task for organisations to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years, many organisations still struggle to achieve and validate compliance with it.In April 2016, the PCI Security Standards Council (SSC) introduced the… Load More
