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  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Client Story

    March 17, 2021
    Financial lender and co-op owner get a fresh start with an integrated CRM solution
    The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with…

  • Podcast Transcript

    September 14, 2023
    Transcript | Achieving Digital Maturity in Finance – with Chelsea Black and Kizzy Gift
    In this episode, we discuss digital maturity in finance. Or more specifically, how more finance organisations are employing ERP systems, moving to cloud-based systems, transitioning more to analytics, and with that, understanding the talent management and risk management needs that are required with these major changes.Sharing their insights on these issues are two Protiviti experts, Chelsea…

  • Podcast

    September 14, 2023
    Podcast | Achieving Digital Maturity in Finance – with Chelsea Black and Kizzy Gift
    In this episode, we discuss digital maturity in finance. Or more specifically, how more finance organisations are employing ERP systems, moving to cloud-based systems, transitioning more to analytics, and with that, understanding the talent management and risk management needs that are required with these major changes.  Sharing their insights on these issues are two Protiviti experts,…

  • Insights paper

    September 22, 2023
    Sustainability and Private Markets: A Structured Approach to Value Creation
    The ESG regulatory landscape is starting to form: In the public markets worldwide, companies are trying to determine how to respond to and incorporate stringent sustainability-related disclosure requirements from the EU. Meanwhile, the International Sustainability Standards Board has completed its work on a set of voluntary standards for public companies globally. In the U.S., the SEC is poised…

  • Insights paper

    February 21, 2025
    Data Monetisation: Value Realisation and Data Sharing
    The era of big data is upon us, ushering in a digital transformation driven by the Internet-of-Things, mobile technology, AI and cloud computing. This revolution has generated a vast array of new digital data sources. Many businesses are digitising traditional paper records, while advanced algorithms now process various types of content — audio, video, text and images — with remarkable speed and…

  • Blogs

    April 27, 2022
    Webcast: Finding Cloud Cost Savings in Challenging Times
    While no one knows how long the pandemic will last, we do know that all organisations will experience some economic impact. Quarantines and the shutdown of many companies and local businesses during this crisis have put a large financial strain on almost every organisation in every industry. As we move beyond the immediate need to ensure the health and safety or employees, organisations need to…

  • Podcast

    June 20, 2023
    Agile Factories: Building Flexibility and Adaptability in Manufacturing – with Robert Giacobbe, Sharon Lindstrom and David Petrucci
    As manufacturing organisations assess new ways to innovate and transform their operations, one area they continue to explore is the development of agile factories. In this episode, we talk with Protiviti Managing Directors Sharon Lindstrom, David Petrucci and Robert Giacobbe. Together, they explore the concept of agile factories and the importance of building flexibility and adaptability in the…

  • Podcast

    December 7, 2021
    Podcast | Preparing for the Quantum Threat to Cryptography and Cryptocurrency
    Cybersecurity continues to be a critical area of concern for organisations and virtually any leader you ask – board members, CIOs, CFOs, and many more. But as elevated as those risks are today, the real threat may be just around the corner, particularly concerning cryptocurrency. Crypto has been viewed as highly secure, but the rapid emergence of quantum computing, which is set to deliver…

  • Survey

    April 17, 2025
    Private equity risk insights
    According to findings from Protiviti’s latest Top Risks survey, executives and board members from PE firms and their portfolio companies are facing several complex and interconnected risks — operational, macroeconomic and strategic — that could derail their value-creation efforts. In addition to economic-related worries, cyber threats rank as a top risk issue for this industry group, and with…
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