Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Insights paper March 12, 2026 Due diligence reimagined: AI’s impact on valuations Artificial intelligence is fundamentally reshaping how companies innovate, operate and compete. For a private equity firm assessing the value of a portfolio company or any enterprise, due diligence must include — and even hinges on — the prospect’s AI maturity and capabilities, including potential disruption to existing business models. Newsletter August 23, 2023 The Director’s Playbook for Generative AI Über generative KI ist schon viel geschrieben worden, dass es wie ein ständiges Gerücht wirkt, das sowohl Verwunderung als auch Angst auslöst. Aber das Nutzenversprechen ist verlockend. Podcast November 27, 2023 Risky Women Podcast | Strategic Risk Kimberly Dickerson, Executive Vice President - Global Head of Operations and Technology at Protiviti, speaks with Star McDade, Senior Vice President, Audit Services - Staff Agencies, Analytics & Insurance (SA&I) at USAA, about confronting stereotypes by demonstrating the positive influence of risk and assurance professionals, overcoming the challenges in the transformation of auditing… Newsletter April 1, 2026 Private Equity Insights Q1 2026 This issue of Private Equity Insights examines where growth is accelerating and why operational modernisation is critical to portfolio performance. We also explore how AI is reshaping diligence and why agile budgeting is essential to keep up with rapidly changing business needs. Podcast Transcript June 3, 2020 Transcript | Finding Equilibrium in Uncertain Times Most discussions concerning the COVID-19 global pandemic aspire to a path leading to some form of normalcy, a new normal. That pathway is often framed in terms of phases, with each phase leading to an equilibrium of sorts. In other words, the state of equilibrium will be defined differently with each phase. This is Kevin Donahue, senior director with Protiviti, welcoming you to a new edition of… Podcast June 3, 2020 Podcast: Finding Equilibrium in Uncertain Times Most discussions concerning the COVID-19 global pandemic aspire to a path leading to some form of normalcy, a new normal. That pathway is often framed in terms of phases, with each phase leading to an equilibrium of sorts. In other words, the state of equilibrium will be defined differently with each phase. This is Kevin Donahue, senior director with Protiviti, welcoming you to a new edition of… Client Story March 21, 2023 Florida-Based Bank Optimises Customer Relationship Value Through Innovative Data Approach This Florida-based organisation has grown from a small community back to one of the state’s largest financial institutions. Over time, the bank built its reputation by maintaining the personalised service of a community bank while investing in the talent, technology and financial products customers expect from a large bank – from facilitating inbound investments and empowering small businesses to… Podcast Transcript October 3, 2023 Transcript | Under-Display Cameras Developed via Quantum-Inspired— with OTI Lumionics Quantum-inspired approaches are powering real use cases for businesses today while we wait for more powerful quantum computers in the future. Some of these techniques result in physical products you can hold in your hand. Find out how OTI Lumionics is using this type of quantum computing to bring under-display cameras and other technologies to market today. Join Host Konstantinos Karagiannis for… Podcast October 4, 2023 Podcast | Under-Display Cameras Developed via Quantum-Inspired— with OTI Lumionics Quantum-inspired approaches are powering real use cases for businesses today while we wait for more powerful quantum computers in the future. Some of these techniques result in physical products you can hold in your hand. Find out how OTI Lumionics is using this type of quantum computing to bring under-display cameras and other technologies to market today. Join Host Konstantinos Karagiannis for… Load More