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  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Survey

    February 19, 2026
    When AI Readiness Meets ROI Reckoning | AI Pulse Series 2026
    Our latest analysis of our three AI Pulse surveys reveals a clear pattern: companies that break out of pilot mode and scale strategically are 3x more likely to exceed ROI expectations. Explore what it takes to turn AI from a perpetual experiment into a secure, scalable growth engine.

  • Whitepaper

    September 4, 2026
    Der EU Cyber ​​Resilience Act (CRA)
    Mit dem Cyber Resilience Act führt die Europäische Union verbindliche Anforderungen an die Sicherheit von Produkten mit digitalen Elementen ein. Erstmals wird die Cybersicherheit konsequent als wesentliche Produkteigenschaft verankert.Die Verordnung erweitert Verantwortlichkeiten entlang des Produktlebenszyklus und der Lieferkette und stellt neue Anforderungen an Organisation, Prozesse und…

  • Newsletter

    June 8, 2026
    Industry Insights - Manufacturing and Distribution
    In this edition, we explore the forces shaping the manufacturing and distribution industry, from the rapid rise of AI to evolving tariff dynamics and shifting workforce demands. As organisations accelerate modernisation efforts, leaders are balancing opportunity with risk while strengthening visibility, governance and decision-making across the business.

  • Whitepaper

    June 18, 2026
    Navigating 2026 Compliance Priorities: A Midyear Reality Check
    As we set out to forecast this year’s compliance priorities, we characterised 2026 as the most unpredictable year in our experience. That view was driven by a convergence of forces: the profound transformation underway across the financial services industry, and shifting governmental and regulatory priorities.At midyear, our assessment is holding. The year remains volatile. Pressure is shifting ─…

  • Insights paper

    June 19, 2026
    The Road to AI Automation in Finance: Six Actions for the CFO
    It’s the current call heard ‘round the world: Company leaders are issuing directives to implement AI in finance back-office workflows. The problem: These directives state an AI adoption goal but lack the strategy, planning and execution for finance organisations to achieve meaningful, measurable value. CFOs and finance leaders are left to answer an important question: “How can we implement AI…
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