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  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Whitepaper

    December 17, 2024
    Methodology and Statistical Requirements of A Risk Culture Assessment
    The following paper focuses on the different possibilities and procedures of developing a risk culture assessment and therefore, on the last level of Figure 1 “Measurement & Controlling”. Here, we present a psychological approach due to the unobjective nature of risk culture. The paper addresses primarily banks and financial stability institutes since their business model includes the…

  • Podcast

    January 9, 2025
    Podcast | ESG Mindset – A Conversation with Matthew Sekol
    In this episode of Board Perspectives, Protiviti Associate Director Alyse Mauro Mason talks to Matthew about the ESG mindset, technology and where we are headed. Matthew leads Microsoft's Sustainability Partners to help companies understand their challenges through data. In 2024, Matthew released a book called ESG Mindset, a guide for companies to think critically about ESG and take a holistic…

  • Whitepaper

    October 10, 2023
    Success With Generative AI Requires Balancing Risk With Reward
    When ChatGPT launched in November 2022, it took just two months to garner a record 100 million users and capture broad market attention. Business leaders are eager to realize the enormous potential that ChatGPT as well as other generative AI models can offer.

  • Podcast

    September 15, 2023
    Podcast ǀ Driving Legal Operations Transformation
    Join podcast host Chad Volkert, Protiviti Managing Director and Global Leader of Legal Consulting, and special guest Kim Wolfe, Head of Legal Business Management for Wells Fargo, discuss the impact of legal operations on the business and how legal executives are increasingly gaining a seat at the table within their organization.

  • Newsletter

    April 1, 2026
    Private Equity Insights Q1 2026
    This issue of Private Equity Insights examines where growth is accelerating and why operational modernisation is critical to portfolio performance. We also explore how AI is reshaping diligence and why agile budgeting is essential to keep up with rapidly changing business needs.

  • Newsletter

    January 8, 2025
    Focusing Your Technology Modernisation Investment Strategy
    Past experience with the cost and risks of technology modernisation projects is driving boards to be more selective about allocating capital and has increased the emphasis on the certainty of delivering tangible value.Technology modernisation is a topic that has found its way into every C-suite and boardroom. In recent years, significant investments have been made by companies recognising a need…

  • Whitepaper

    December 9, 2022
    Six Pillars to Optimise Your Cloud
    Da die digitale Transformation für Unternehmen aller Branchen nach wie vor höchste Priorität hat, arbeiten Business- und IT-Führungskräfte auf der ganzen Welt weiterhin an der Optimierung ihrer Wertschöpfung durch cloudbasierte Technologien und Infrastrukturen

  • Newsletter

    December 4, 2025
    Compliance Insights
    For 2025 we asked a larger-than-usual group of Protiviti colleagues across the globe to help identify the most pressing compliance issues in their market. Artificial intelligence, financial crime, privacy and security, operational resilience, third party risk management, consumer protection, compliance function optimisation, and resourcing were identified as priorities in all regions.

  • Client Story

    July 12, 2018
    U.S retailer launches global supply chain capability in record time
    Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the…
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