Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Podcast September 15, 2023 Podcast | Financial Inclusion and Its Impact – with Alyse Mauro Mason, Tracie Anderson and Shelley Metz-Galloway In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U… Client Story November 18, 2022 Insurance Distribution Firm Positions Itself for Successful IPO and Global Expansion with Finance and Technology Transformation Ein preisgekröntes Versicherungsvertriebs- und Risikomanagementunternehmen mit mehr als 1,2 Millionen Kunden stand bei der Vorbereitung auf den Börsengang (IPO) vor zahlreichen Herausforderungen. Das Unternehmen verzeichnete ein massives Wachstum Blogs April 29, 2022 Validation of Machine Learning Models: Challenges and Alternatives The Potential of Machine Learning (ML) to deliver value to banks has created something of a gold rush in adopting this methodology for banking applications. ML can produce immense benefits when applied to complex nonlinear problems where there is a large amount of data, particularly unstructured data. Use cases for incorporating machine learning in banking include asset management, fraud… Video November 1, 2023 Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client… Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand. A large global bank — a Protiviti… Podcast July 21, 2022 Risky Women Podcast | CRA and Fair Lending: Mary Bailey Shelley Metz-Galloway, US lead of Protiviti’s regulatory compliance practice, talks with Mary Bailey, regulatory compliance expert, about the US Community Reinvestment Act and how upcoming changes to the rule should improve access to credit and have a big impact on banks’ compliance and reporting. They also take a look at the status of international efforts toward fair lending. Mary Bailey CRCM,… Whitepaper October 8, 2025 Crypto Compliance in Focus: Regulatory Views Across the US, UK, EU and APAC Krypto-Assets boomen weltweit – über 4 Billionen US-Dollar Marktkapitalisierung ziehen Regulierer an. Der Artikel zeigt, wie USA, Großbritannien, EU und Asien auf diese Entwicklung reagieren und Regulierung mit Innovation verbinden wollen. Podcast June 27, 2022 Podcast | Building Technology and Data Enabled Capabilities Innovation, transformation and the introduction of more advanced technologies are on the agendas of most groups in an organisation today. The same certainly holds true for internal audit functions – but perhaps not at the same levels of engagement as departments such as finance and IT. In fact, the results of the latest Next-Generation Internal Audit Survey from Protiviti show that overall… Blogs April 28, 2022 U.K. Supervisory Authorities and Basel Committee Refine Operational Resilience Approaches, Align on Expectations for Firms Several Key Policies Take Effect March 31, 2022 On March 29, 2021, the Bank of England (BoE), the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) issued a series of policy statements to both refine and finalise their approach to operational resilience for financial services firms. Almost concurrent with the release of the policy statements, the Basel Committee on… Insights paper February 21, 2025 Data Monetisation: Value Realisation and Data Sharing The era of big data is upon us, ushering in a digital transformation driven by the Internet-of-Things, mobile technology, AI and cloud computing. This revolution has generated a vast array of new digital data sources. Many businesses are digitising traditional paper records, while advanced algorithms now process various types of content — audio, video, text and images — with remarkable speed and… Load More