Intelligent Automation

Unlock the power of intelligent automation to propel your business, drive productivity, enhance customer experience, and improve efficiency

Intelligent automation solutions provider

To remain competitive and accelerate digital transformation, organizations need to embrace intelligent automation and artificial intelligence (AI) to improve operational efficiency, automate repetitive processes, and unlock growth.

Intelligent automation, sometimes also referred to as hyper or cognitive automation, combines automation technologies with artificial intelligence (AI) to help organizations make smarter decisions – faster and at scale.  With its ease of implementation and scalability, intelligent automation provides measurable benefits across all business functions.

Protiviti combines deep process and industry knowledge with innovative AI technologies and automation expertise to help companies solve challenges. We lead with people and process to envision how automation can improve operational performance, job functions and the business, and integrate that knowledge with technology to produce practical solutions that generate immediate value and accelerate digital transformation.

Intelligent automation solutions provider

Our Intelligent Automation Services & Technologies

We leverage automation and artificial intelligence to drive impactful business and technology transformations. Our approach guides you from discovery to implementing top use cases, matching you with the right technologies to meet your goals. Through alliances with various technology partners, we are constantly evolving to remain at the forefront of leading platforms.
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Natural Language Processing (NLP)

NLP creates ability for technology to understand speech and text and has applications across many areas, from chatbots to consumer conveniences. We help companies develop solutions that optimise operations, improve employee productivity, and create better experiences.

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Computer Vision

We help clients accelerate document and image processing through employing technology, such as optical character recognition (OCR) to convert documents or images into digital data.

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AI & Automation Strategy

Identifying and establishing the optimal sustainable program for your organisation can be challenging. We partner with clients to define roadmaps, select platforms, and perform top-down ROI analysis to establish, evolve and scale programs.


Managed Support

We provide flexible program support, inclusive of development, optimisation, monitoring and help desk for automation programs at all maturity stages. We leverage talent in-country and in global delivery centers to customise services that best support your priorities.


Our approach

Our approach to automation begins with understanding the optimal strategy to meet business needs and priorities, and exploring technical solutions that will yield optimal results.  Following an iterative, agile process, we put the building blocks in place that will not only deliver an experience-driven solution but will  enable scalability through growing the skills of your team, continued innovation and repeated successes.

  • Define – Define vision, desired outcomes, success metrics and engage key stakeholders
  • Explore – Experiment with technologies and methods to deliver optimal outcomes
  • Build – Deploy solutions, operationalise the program and build dashboards to track against key success measurements
  • Scale – Engage the enterprise, continue to experiment, and deploy solutions 

To learn more about our additional digital solutions, click here.


Leslie Howatt
Leslie is a managing director, and Protiviti’s technology consulting solution and diversity, equity, and inclusion lead. She specialises in digital and technology strategy as well as transformational change with over 25 years’ experience across consulting, industry, and ...
Rupesh Mahto
Rupesh is a senior director specialising in strategy, technology assessment and enabled execution, digital transformation, cloud migration, and application of emerging technology to business demands. He successfully leads interactions with CXO, focusing on increasing ...

Intelligent Automation partners

We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Intelligent automation is a rapidly evolving area of technology, and as such we continually evaluate our automation partner ecosystem to ensure we can bring our clients emerging capabilities. Our primary partners include: