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  • Blog
    Microsoft GM of Global Advertising: AI-driven personalization will fundamentally reshape CX
    “We really look to lean into AI and other technologies to really help us move faster and scale.” “Our ability to really connect marketing with product now has increased substantially and it’s kind of a virtual feedback loop to really help us develop better products for our customer needs.”“Having leadership that does believe in marketing and does believe in the value of brand building is really…
  • Podcast
    Podcast | Exploring the AI Frontier: Governance, Risks, and Opportunities – with Constantine Boyadjiev and Joel Wuesthoff
    This episode of Protiviti's Blind Spots in the Boardroom podcast Protiviti Managing Director and host Constantine Boyadjiev welcomes Joel Wuesthoff, a Managing Director in Protiviti’s Legal Consulting practice. They discuss the intersection of AI adoption and corporate governance and explore both the opportunities and risks associated with generative AI and large language models, emphasising the…
  • Leadership
    Keeping Data – and Whale Sharks – Safe
    Merlin Eck operates at the intersection of two worlds: business and technology, using his dual fluency to deliver innovative solutions to complex challenges.
  • Whitepaper
    The next phase: AI and human collaboration powering internal audit transformation
    AI is reshaping internal audit function. Protiviti's whitepaper 2025 offers insights on agile auditing, AI-human collaboration, and risk management. Read now.
  • Blog
    Testing PPV-538
  • Blog
    Global execs say CX is crucial to success but most still struggle to optimize its performance
    ▪ 47% of global executives say customer experience is extremely important to business success, but only 17% say their company is extremely effective at optimizing its performance. ▪ 70% say they are confident that their own company’s leaders have a deep understanding of their customers’ needs, preferences and behaviors. ▪ 64% are confident in their company’s ability to derive strategic and…
  • Blog
    Mastering Copilot Feels Just Like Playing the Piano — Here's Why
    Microsoft Copilot is an incredible tool. Yet, in my work with clients (I’ve probably taught Copilot in some form to nearly 50 different companies), I continue to be surprised at how most organizations are overlooking this opportunity to transform their business processes. Seeing companies at the Copilot beginner level, I couldn’t put my finger on why so many were overlooking Copilot’s range of…
  • Blog
    Sustainability chief of Drax Group, UK: 'We'll be first carbon-negative power station by 2030'
    13:25 - The war in Ukraine has made everybody a lot more sensitive to energy security. Should we, as an economy, rely on the raw material or the energy from another continent, another part of the world or should we make our own power within our own borders? 16:25 - Not only do we have to produce business models and supply chains that reduce and eliminate carbon emissions, we also need business…
  • Blog
    Back to Basics: Why Sustainability Initiatives Persist Despite Challenges
    In brief: Companies are moving forward with sustainability initiatives as planned or they are adjusting strategy — not stopping sustainability efforts altogether. A Protiviti webinar provides insight into why sustainability is seen as more than a compliance mandate. Think about: Why did you start a sustainability program in the first place? What if you methodically used your data to…
  • Leadership
    Bridging Business and Technology at Protiviti
    Merlin Eck operates at the intersection of two worlds: business and technology, using his dual fluency to deliver innovative solutions to complex challenges.
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