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  • Blog
    Where to Start Modernizing SAP Access Governance with GRC 12.0 Fiori Capabilities: Part 1
    In this two-part blog (see Part 2 here), we highlight how to improve the customer experience around SAP GRC apps using SAP Fiori. We also look at some of the benefits to consider when thinking about modernizing and maturing the processes and technology which support access governance of SAP applications. An improved customer experience C-suite executives are increasingly investing in technologies…
  • Leadership
    Charles Dong
    Charles is a Managing Director with Protiviti and serves as the firm’s Global Public Sector industry leader.  He has significant experience in providing accounting and financial advisory, risk consulting and business transformation to both Public Sector and commercial clients. Charles is a Certified Public Accountant with a bachelor’s degree in accountancy from Baruch College and a…
  • Leadership
    Rob Gould
    Rob is a Managing Director in the Business Performance Improvement Solution in Protiviti’s Metro New York Region. Rob leads Protiviti’s Global Private Equity Practice and has been providing professional consulting services to corporate clients and their owners for more than 25 years. Prior to joining Protiviti, Rob was in the audit and business advisory practice at Deloitte & Touche LLP.…
  • Leadership
    Alex Robison
    Alex is a Managing Director in Protiviti’s Healthcare and Life Sciences practice and has more than 20 years of professional experience providing operational, financial, and regulatory compliance and internal audit services to the healthcare industry. Alex leads Protiviti’s healthcare practice in the Western Region and serves in a national leadership role with the firm’s healthcare compliance…
  • Partner
    DataSnipper
    DataSnipper is transforming data in audit. Founded in 2017, DataSnipper provides audit teams with an intelligent automation platform to drastically increase the quality and efficiency of audit procedures. DataSnipper is used by over 500,000 professionals in 125+ countries.Protiviti employs DataSnipper for digitising testing which in turn accelerates internal audit and SOX compliance programs by…
  • Blog
    Healthcare Internal Auditors Identify Critical Priorities in New Survey
    Healthcare has always been extremely complex with a wide variety of risks not seen in most other industries. But the new Healthcare Internal Audit Plan Priorities Survey conducted by Protiviti and the Association of Healthcare Internal Auditors (AHIA) finds that healthcare organizations and their internal audit teams are facing an environment like nothing they have experienced before. That is not…
  • Partner
    Uipath - Fasttrack
  • Blog
    Amplify Customer Experience to Propel Next-Level Growth
    Customer experience (CX) plays a critical role in organizational success. Customers today are buying based on their experience with a company and whether a product or service aligns with their personal values, including access, inclusivity, sustainability and trust. Customer experience should play the starring role in decision-making and should be woven into technology initiatives. To…
  • Blog
    Microsoft GM of Global Advertising: AI-driven personalization will fundamentally reshape CX
    “We really look to lean into AI and other technologies to really help us move faster and scale.” “Our ability to really connect marketing with product now has increased substantially and it’s kind of a virtual feedback loop to really help us develop better products for our customer needs.”“Having leadership that does believe in marketing and does believe in the value of brand building is really…
  • Blog
    Research Shows High Digital Maturity Can Be a Critical Driver for Next-Gen Audit
    Most companies that weathered pandemic-related disruption successfully from an operational perspective entered the crisis with a relatively high level of digital maturity and a trust-based, collaborative culture that together enabled the resiliency (both strategic and operational)  they needed to sustain their business models. These strengths allowed them to be better organized and react…
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