Universal Parks & Resorts Transforms Its Supply Chain Team’s People Readiness - Cloned 4 min read Client Snapshot Profile This client is a leading global oilfield services provider. Situation Faced with mounting concerns over automation and the ability to implement financial controls to manage sensitive SAP access and segregation of duties, the company needed an experienced SAP partner to help design a comprehensive SAP access governance roadmap. Work Performed Protiviti’s SAP team designed customised access governance processes while supporting the client’s SAP IAG implementation. Our work included developing a cloud-first architecture, defining roles and access, streamlining the access request process and training to future-proof the company for ongoing success. Outcome/Benefits The client’s new processes drove a 100% improvement in requests analysed for risk, an 80% increase in automation of access assignments and removals and a 50% reduction in time to complete access reviews. This strengthened its compliance capabilities for ongoing risk management and access governance maturity. In a rapidly evolving regulatory environment, ensuring effective access governance is not only a best practice but a critical compliance requirement, especially for chief financial officers (CFOs) and controllers focused on internal controls and compliance. Our most recent SOX Compliance poll of Audit and Finance Executives found that over 50% of organisations reported increased compliance costs from the prior year. Further, only a third of organisations are maximising the use of enabling technologies to manage those costs with survey respondents also noting the increased use of technology as a top priority.Our client, a leading oilfield services provider, faced mounting concerns over automation and the ability to implement financial controls to manage sensitive SAP access and segregation of duties (SOD). Recognising the urgency to strengthen its access management capabilities and prevent recurring compliance deficiencies, the company chose SAP’s Cloud Identity Access Governance (IAG) solution to modernise and automate its SAP access governance processes.Client challengeThe client deployed SAP S/4HANA as its core ERP system (deployed in the cloud through the RISE with SAP programme). The primary challenge faced after going live was a lack of centralised visibility, automation and control over SAP access risks. Critical challenges included:Pervasive SOD and sensitive access conflicts in SAP S/4HANA Cloud Private Edition.Lack of consistent process and governance of privileged and administrative access.Manual and error-prone procedures for access provisioning and deprovisioning.Limited governance structure over SAP access management responsibilities, resulting in over provisioning of access and inability to effectively review access on a periodic basis.These challenges not only jeopardised the company’s compliance posture but also created inefficiencies in access management, raising audit and security concerns. The enhanced organisational design model is helping UPR achieve its business objectives while focusing on employee development. Topics Business Performance Industries Consumer Products and Services Hospitality, Leisure and Travel We recommend these resources ESG Strategy and Planning Our commitment to sustainability begins and ends with doing the right thing, in every instance. Our ESG strategy and planning guidance ensures that your organisation, and its people, will grow and thrive by providing strategies and tools to report your organisation’s sustainability plan in a meaningful way. Pro Building office Sustainability: Frequently Asked Questions Our objective with this FAQ guide is to provide users with helpful insights, knowing that it cannot be an “end all, be all” publication due to the dynamic nature of the subject. What we do know is that sustainability is here to stay and will continue to be of interest and concern to a broad range of stakeholders. ESG Stakeholders and People Our mission is to empower our clients to create sustainable, long-lasting value on the triple bottom line through truly understanding their ESG stakeholders and people and by creating meaningful and engaging partnerships.
