Intelligent Automation

Unlock the power of Intelligent Automation to propel your business leveraging protiviti’s intelligent automation solutions

Intelligent Automation

Intelligent automation, sometimes also referred to as hyper or cognitive automation, combines automation technologies with artificial intelligence (AI) to help organisations make smarter decisions – faster and at scale.  With its ease of implementation and scalability, intelligent automation provides measurable benefits across all business functions.   

Protiviti combines deep process and industry knowledge with AI and automation expertise to help companies solve challenges. We lead with people and process to envision how automation can improve operational performance, job functions and the business, and integrate that knowledge with technology to produce practical solutions that generate immediate value.

Intelligent Automation

Our Intelligent Automation services

We utilise both automation and artificial intelligence technologies to create solutions that power business and technology transformations.

Automation Strategy

Identifying and establishing the optimal sustainable program for your organisation can be challenging. We partner with clients to define roadmaps, select platforms, and perform top-down ROI analysis to establish, evolve and scale programs.

 

Natural Language Processing (NLP)

NLP creates ability for technology to understand speech and text and has applications across many areas, from chatbots to consumer conveniences. We help companies develop solutions that optimise operations, improve employee productivity, and create better experiences.

 

Computer Vision

We help clients accelerate document and image processing through employing technology, such as optical character recognition (OCR) to convert documents or images into digital data.

 

Managed Support

We provide flexible program support, inclusive of development, optimisation, monitoring and help desk for automation programs at all maturity stages. We leverage talent in-country and in global delivery centers to customise services that best support your priorities.

 
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Our approach


Our approach to automation begins with understanding the optimal strategy to meet business needs and priorities and exploring technical solutions that will yield optimal results.  Following an iterative, agile process, we put the building blocks in place that will not only deliver an experience-driven solution but will enable program scalability and through continued innovation and repeated successes.

  • Define – Define vision, desired outcomes, success metrics and engage key stakeholders
  • Explore – Experiment with technologies and methods to deliver optimal outcomes
  • Build – Deploy solutions, operationalise the program and build dashboards to track against key success measurements
  • Scale – Engage the enterprise, continue to experiment, and deploy solutions 
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Leadership

Joan Smith
Joan Smith is a Managing Director and leader of Protiviti Digital, which includes strategy, transformation, customer experience, creative and technology. Joan has 20+ years of applied experience across both the digital and customer landscape, guiding CMO’s and Digital ...
Erwin de Man
Erwin de Man is a Managing Director based in Frankfurt, Germany. With over 20+ years of experience in digital enablement, Erwin has consulted to a broad range of clients on technologies such as Robotic Process Automation (RPA), Machine Learning (AI), and Process Mining. ...

Intelligent Automation partners


We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Intelligent automation is a rapidly evolving area of technology, and as such we continually evaluate our automation partner ecosystem to ensure we can bring our clients emerging capabilities. Our primary partners include:

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