Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper July 1, 2021 Lessons From the Pandemic: Crisis as a Catalyst for Innovation (An Expanded Discussion) This companion white paper provides more complete coverage of the topic addressed in Issue 141 of Board Perspectives and on NACD/BoardTalk.A facilitated discussion with active directors at a recent National Association of Corporate Directors (NACD) event in the United States focused on the significance of agility as an important driver of success in a mercurial… Podcast Transcript June 29, 2023 Transcript | Cost Optimisation in Manufacturing – with Shawn Seasongood and Andrea Vardaro Thomas Well, it looks like a recession is coming. Or maybe it's not. Or maybe it is. It seems like it's been a long wait for the other economic shoe to drop. And in the meantime, many questions are arising around managing costs in organisations. CFOs and finance leaders continue to have a lot of questions, and get even more from their internal stakeholders and customers, about projections, cost… Survey April 4, 2024 CIOs and CTOs See Skills, Staffing and Talent as Top Risk Concerns Businesses today face a myriad of challenges as they work to adapt and transform their operational models in order to overcome future obstacles, including competitive pressures and cyber threats. Moreover, the global marketplace is deeply influenced by advancements in technology, changing regulations and economic factors, all of which necessitate access to skilled professionals and expertise.… Survey April 1, 2021 Executive Perspectives on Top Risks 2021 and 2030 — Retail Industry In the annual top risks survey conducted by Protiviti and NC State University’s ERM Initiative, retail executives identified pandemic-related government policies as their top risk issue for 2021 and beyond. Retailers also listed a deterioration in market and economic conditions, and talent retention and acquisition challenges among their top risks. Overall, the survey results reveal significant… Podcast March 27, 2024 Podcast | ESG and AI – with Alyse Mauro Mason, Christine Livingston and Mark Carson Artificial intelligence, including but not limited to generative AI, has taken the world by storm over the past year, with organisations worldwide scrambling to identify where and how it can be used to strengthen their businesses and grow competitive advantage. Without question, as companies move quickly to employ these technologies, ESG issues come into play at a number of levels, from… Client Story May 23, 2024 Trusted Partnerships and Collaborative Efforts Drive Success in Data Privacy Initiatives We partnered with the client in building and maturing a data privacy program, including enhancing the company’s privacy rights process into a universal, globally scalable webform intake, 10+ custom workflows and an encrypted portal. Leveraged OneTrust autoblocking to establish baseline cookie compliance. Infographic March 15, 2022 Infographic: Technology, Media and Telecommunications Executive Perspectives on Top Risks for 2022 and 2031 Restrictive government policies, the talent shortage, third-party outsourcing arrangements, disruptive digital technologies, and, of course, the persisting pandemic are the dominant risk issues being discussed in boardrooms and executive suites across the Technology, Media and Telecommunications (TMT) industry group. These risk issues and more are cited in Protiviti’s latest annual… Client Story October 7, 2024 Telecom Leader Sets New Standard as Top Employer with Innovative Pay and Job Structures Telecom leader innovates pay structures for next-gen growth, setting new standards with a unified job architecture and base pay framework to attract top talent. Flash Report May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Whitepaper June 21, 2021 Preparing for a Dynamic Post-Pandemic Fraud Landscape - Top of Mind Compliance Issues for 2021 In as much as COVID-19 has dramatically changed the lives of people, organisations, technologies, processes and workflow for just about every industry, it has been a tremendous boon to criminal enterprises. The disruptions from the unfolding global health emergency have created an unprecedented opportunity for fraudsters to carry out often-sophisticated, technology-enabled illicit schemes… Load More