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  • Video

    August 12, 2025
    Video | Why Spend Transparency Is Urgent Now
    In this video, Protiviti’s Rakhinder Sembhi explores why cloud cost transparency has moved from a budgeting concern to a strategic imperative — and why mature organisations are shifting their approach to drive smarter governance, better design and meaningful savings across the enterprise.

  • Video

    August 12, 2025
    Video | Why Leaders Miss the Mark on Buy-In, and How to Fix It
    In the fast-moving world of financial services, transformation isn’t just about technology or process — it’s about people. In this video from The Modern CIO Dilemma , Protiviti Managing Director Michael Bertan  explores the critical signals that reveal whether change initiatives are truly taking hold, and why even the most well-intentioned leaders can miss the mark on organisational buy-in.

  • Video

    August 12, 2025
    Video | From Risk to Resilience: Revolutionising Small Business Payments
    In today’s fast-paced and interconnected world, trust is more critical than ever in the financial technology landscape. In the first episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a Director within Protiviti's Technology Consulting solution, engages in an insightful conversation with Saujin Yi, Founder and CEO of LiquidTrust.…

  • Video

    December 15, 2025
    Video | From Declines to Approvals: How Kipp Is Transforming Payment Outcomes
    In the second episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Chanan Lavi, founder of Kipp, to explore the next wave of innovation in the payments ecosystem. Their conversation delves into the challenges of payment declines, the importance of collaboration…

  • Video

    December 16, 2025
    The Modern CIO Dilemma: Trust, Transformation and Exponential Technology
    CIOs today face a pivotal crossroad — one defined by exponential technology, relentless transformation and the imperative to build trust at every level. In this Money20/20 conversation, Protiviti’s Dan Stummer, managing director, CIO solutions, financial services, and Andrea Deal, associate director, CIO solutions, financial services, unpack the modern CIO dilemma and offer pragmatic guidance for…

  • Video

    December 17, 2025
    AI and Modernisation: Workforce Evolution, Change Champions and Customer Experience
    AI is transforming the workforce — but the story is one of evolution, not extinction. In this Money20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, and Andrea Deal, associate director, CIO solutions, financial services, reflect on the real impact of artificial intelligence (AI) and modernisation, drawing on decades of experience guiding…

  • Video

    December 17, 2025
    People First: Mentorship, Inclusion, and Leadership in Payments
    Today’s CIOs are navigating a payments landscape where technology moves fast — and people’s expectations move faster. In this Money 20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sits down with payments industry leader Genevieve Dozier to explore how mentorship and inclusion create resilient teams and better outcomes — especially as AI accelerates…

  • Video

    December 19, 2025
    Designing Fair Finance: The Playbook for Trust, Inclusion and AI Governance
    In an environment where financial services are rapidly digitising, CIOs are under increasing pressure to ensure that innovation doesn’t outpace responsibility. At Money20/20, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sat down with Amanda Estiverne-Colas of the National Alliance for Financial Literacy and Inclusion (NAFLI) and Evan Feeney of Consumer Reports to…

  • Video

    December 22, 2025
    Video | From Access to Impact: Transforming Cross-Border Payments in Emerging Markets
    In the third episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma program, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Stéphanie Joseph, cofounder and CEO of Kura, to explore how fintech innovation can unlock access to payments, commerce and economic participation in emerging and frontier markets.Drawing on her…
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